Customer Service Representative
21 hours ago
We are seeking a highly skilled and experienced Customer Service Representative to join our team at UN Promotional Solutions, Inc. as a key member of our Sales and Marketing Team.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and provide exceptional service.
Key Responsibilities- Provide timely and effective responses to customer inquiries and concerns
- Process customer orders and resolve any issues that may arise
- Communicate customer requirements to supplier partners and ensure that all customer needs are met
- Support the efforts of the Outside Sales Representative(s) by conducting on-site and community-based presentations, seminars, and education
- Support strategic sales plan and marketing strategies outlined by the sales team
- Experience in sales or customer service and/or experience in promotional products and/or branding industries
- Excellent command of the English language in both written and oral forms
- Good math skills
- Excellent interpersonal skills
- Ability to identify and meet customers needs and requirements
- Strong attention to detail, possessing a sales aptitude and being interested in preventing errors and solving problems
- Good sense of design and color
- Strong computer skills and current on new technology
- Must be hardworking, a self-starter, and a problem solver
- Demonstrated excellence in organization and time management skills
- Exceptional phone and customer service skills
- Positive and upbeat attitude
- Standing and/or sitting for prolonged periods of time
- Appearance at all times must represent the company's image
- Occasional lifting of up to 50 lbs
- Fast-paced environment: subject to numerous schedule and priority changes and short notice activity
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