Insurance Customer Service Representative

4 days ago


Carmel, Indiana, United States Lilly Zhang-Farmers Insurance Agency Full time
Job Overview

Lilly Zhang-Farmers Insurance Agency is seeking a highly skilled and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products.

This is an excellent opportunity for individuals who are passionate about delivering outstanding customer experiences and are looking to grow their career in the insurance industry.

Key Responsibilities
  • Process customer policy change requests in a timely and efficient manner.
  • Ask each customer for referrals and explain our referral program to encourage customer loyalty.
  • Verify customer contact information and update records as necessary.
  • Generate insurance quotes and provide accurate information to customers.
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Cold call and perform other lead generation activities to acquire new customers.
Requirements
  • Proficiency in multitasking, follow-through, and follow-up to ensure seamless customer service.
  • Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  • A Property & Casualty license is preferred but not required; we will provide training and support to obtain the license after 12 months of employment.
  • Professional phone etiquette and a positive attitude to provide exceptional customer service.
  • Great customer service skills and problem-solving capabilities to resolve customer issues efficiently.
  • Ability to work well with other employees and be a team player with a positive attitude.
Benefits
  • Annual base salary with bonus opportunities.
  • Paid time off (PTO) to maintain a healthy work-life balance.
  • Mon-Fri schedule with evenings off.
  • Hands-on training and career growth opportunities.
  • Tuition reimbursement to support your professional development.


  • Carmel, Indiana, United States Indiana Farm Bureau Full time

    Insurance Customer Service RepresentativeLocation: Carmel, IndianaOverview:The Insurance Customer Service Representative plays a vital role in fostering relationships with our clients by delivering comprehensive product and service information.Key Responsibilities:Engage directly with clients to provide essential product and service insights.Support sales...


  • Carmel, Indiana, United States Indiana Farm Bureau Full time

    Insurance Customer Service RepresentativeLocation: Carmel, IndianaOverview:As an Insurance Customer Service Representative, you will play a vital role in ensuring our clients receive exceptional service and support. Your primary focus will be to engage with customers, providing them with comprehensive information about our products and services.Key...


  • Carmel, Indiana, United States Joshua Lane - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Joshua Lane - State Farm Agent.Key ResponsibilitiesEstablish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.Use a customer-centric approach to...


  • Carmel, Indiana, United States Joshua Lane - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Joshua Lane - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.ResponsibilitiesEstablish and maintain strong...


  • Carmel, Indiana, United States Washington Prime Group Full time

    **Job Summary**Washington Prime Group is seeking a highly skilled and experienced professional to join our team as a Guest Services Representative. This role will be responsible for enhancing the overall success of our mall through the implementation of marketing programs, community events, and administrative support.**Key Responsibilities**• Assist in the...


  • Carmel, Indiana, United States The Lash Lounge Full time

    Benefits:Performance-based bonusesCompany gatheringsCompetitive compensationEmployee discountsProfessional development opportunitiesWe are looking for enthusiastic, personable, sales-driven individuals to join The Lash Lounge Carmel as Customer Service and Sales Representatives.Position: Part-Time Customer Service and Sales RepresentativeAbout Us: The Lash...


  • Carmel, Indiana, United States Crew Carwash Full time

    About Crew CarwashCrew Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences and fostering a positive work environment.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Team Member to join our team. As a Customer Service Team Member, you will be responsible for providing...


  • Carmel, Indiana, United States Crew Carwash Full time

    About UsCrew Carwash is a dynamic and growing company that values its employees and customers. We are committed to providing excellent service and creating a positive work environment.Job SummaryWe are seeking a friendly and enthusiastic Customer Service Team Member to join our team. As a Customer Service Team Member, you will be responsible for providing...


  • Carmel, Indiana, United States The Lash Lounge Carmel - Central Full time

    Job OverviewBenefits:Performance-based bonusesCompany eventsCompetitive salary packageEmployee discounts on servicesOpportunities for training and professional growthPosition Summary:We are looking for enthusiastic, friendly, and sales-driven individuals to join our team at The Lash Lounge Carmel as Customer Service and Sales Representatives.About Us: The...


  • Carmel, Indiana, United States GetGo Caf + Market Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at GetGo Caf + Market. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key ResponsibilitiesProvide...


  • Carmel, Indiana, United States Progressive Insurance Full time

    Join a recognized leader in the insurance industry As a commercial underwriting associate, you will leverage your analytical skills and meticulous attention to detail to assess, underwrite, and evaluate workers' compensation policies. Your responsibilities will include reviewing, rating, and processing applications and referrals, making decisions to...


  • Carmel, Indiana, United States GetGo Café + Market Full time

    Job Summary:As a valued member of our team, you will play a crucial role in delivering exceptional customer experiences at GetGo Café + Market. You will be the first and last point of contact for our customers, ensuring a warm welcome and great service throughout their visit.Key Responsibilities:Maintain a safe and clean environment for customers and team...


  • Carmel, Indiana, United States Upland Hospitality Group Full time

    Job OverviewUpland Hospitality Group is seeking a highly motivated and organized individual to join our team as a Support Staff/Host/Expo. This role is ideal for a self-starter who is passionate about delivering exceptional customer service and ensuring a seamless dining experience.Key ResponsibilitiesProvide warm and welcoming greetings to guests, ensuring...


  • Carmel, Indiana, United States GetGo Café + Market Full time

    Job SummaryAs a Night Store Team Member at GetGo Café + Market, you will exceed customer needs and expectations by providing efficient, accurate and pleasant check-out service and shopping assistance.Job ResponsibilitiesMaintain safety as the top priority in all aspects of your work, for your Team Members, customers and products.Ring up customers' orders by...


  • Carmel, Indiana, United States Progressive Insurance Full time

    Job SummaryWe are seeking a Claims Adjuster Trainee to join our team at Progressive Insurance. As a Claims Adjuster Trainee, you will be responsible for helping customers resolve their insurance claims in a fair and timely manner.Key ResponsibilitiesDetermine Coverage: Assess the extent of damage or loss to determine the amount of coverage available to the...


  • Carmel, Indiana, United States Massage Envy Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.Key ResponsibilitiesProvide outstanding...


  • Carmel, Indiana, United States Progressive Insurance Full time

    Join a recognized leader in the insurance industry, celebrated for its commitment to diversity and inclusion. As a Commercial Lines Underwriting Associate, you will leverage your analytical skills and meticulous attention to detail to assess, underwrite, and evaluate workers' compensation insurance policies. Your responsibilities will include reviewing,...


  • Carmel, Indiana, United States Forefront Dermatology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Forefront Dermatology. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesPatient Check-in and...


  • Carmel, Indiana, United States Residence Inn Carmel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Residence Inn Carmel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.Key ResponsibilitiesGuest Service: Greet and welcome guests,...


  • Carmel, Indiana, United States Hittle Insurance Personal & Business Solutions Full time

    Life Insurance Agent at Hittle Insurance Personal & Business SolutionsAt Hittle Insurance Personal & Business Solutions, we are committed to empowering individuals by guiding them through the complexities of life insurance. Our mission is to ensure that clients can secure their financial stability through informed decisions.What We Offer:Competitive Base...