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Customer Service Representative

2 months ago

Carmel, Indiana, United States Crew Carwash Full time

About Us
Crew Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences and fostering a positive work environment. We're proud to be a Glassdoor's Best Place to Work Recipient for 2024, and we're looking for talented individuals to join our team.

Job Summary
We're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch customer service, ensuring customer satisfaction, and contributing to a positive and inclusive work environment. If you're a friendly, enthusiastic, and customer-focused individual who enjoys serving others, we encourage you to apply.

Key Responsibilities
• Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
• Maintain a clean and organized work environment, adhering to company standards and safety protocols
• Collaborate with colleagues to achieve team goals and objectives
• Participate in ongoing training and development to enhance customer service skills and knowledge
• Contribute to a positive and inclusive work environment, promoting a culture of respect and empathy

What We Offer
• Competitive hourly rate, with opportunities for advancement and growth
• Comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and 401(k) matching
• Ongoing training and development opportunities to enhance customer service skills and knowledge
• A dynamic and supportive work environment, with a focus on teamwork and collaboration
• The chance to work for a company that values diversity, equity, and inclusion, and is committed to creating a positive impact in the community

Requirements
• Friendly, enthusiastic, and customer-focused individual with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment, with a focus on providing exceptional customer service
• High school diploma or equivalent required; prior customer service experience a plus
• Ability to lift up to 25 pounds and stand for long periods of time
• Availability to work a variety of shifts, including days, evenings, and weekends

EOE/DFWP/ADA
Crew Carwash is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a positive and inclusive work environment, and we strive to provide opportunities for growth and development for all employees.