PeopleSoft Integration and Batch Operations Analyst

2 weeks ago

San Francisco, California, United States City and County of San Francisco Full time

Job Overview

The PeopleSoft Systems Integration and Batch Operations Analyst is responsible for executing and engaging in various business systems analysis and production support activities. This role demands a high level of operational and batch support for the ELM, HCM, and FSCM applications. Key responsibilities include managing batch processing through PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Key Responsibilities:

  • Align business processes with the configuration, rules, workflows, and batch processing of the ELM, HCM, and FSCM applications.
  • Establish and apply application and scheduling system configuration settings.
  • Evaluate the feasibility and formulate requirements for systems, batch processes, and enhancements to existing or new systems; ensure system design meets user needs.
  • Identify opportunities for business process enhancements through automation, minimizing manual tasks to boost productivity and reduce errors.
  • Facilitate integration orchestration to enable seamless adaptation and integration of new tools and systems.
  • Collect business requirements and conduct fit/gap analysis on new and modified batch processes.
  • May involve software installation and enhancement; program, test, debug, and implement new or modified programs.
  • Consult on application analysis; troubleshoot system issues and implement solutions.
  • Recognize, manage, and escalate issues and risks throughout the software development lifecycle.
  • Conduct system analysis and may perform programming tasks for complex systems; document new and modified systems and programs; coordinate user training on new functionalities.
  • Collaborate with inter-departmental teams and external vendors to ascertain system needs and requirements.
  • Assist clients in preparing service requests for system changes; assess effort required and cost for implementing service requests; prioritize requests.
  • Provide technical production support for online and batch systems; assist with scheduling processing; update and generate reports.
  • Work with external vendors and contractors to complete projects and service requests; define, assign, and evaluate their tasks.
  • May determine database structures; normalize data; convert data between platforms; design, develop, and produce routine and ad hoc reports based on user requirements.
  • Establish security levels for systems to ensure data integrity; test database applications to confirm functionality and effectiveness.
  • Research and assess software across multiple platforms; assist in developing evaluation criteria for software.
  • Identify operating characteristics and requirements; develop or modify and document general system/process designs; write detailed design specifications; conduct 'walkthroughs' for proposed solutions to system challenges.
  • Maintain up-to-date functional and technical documentation.
  • Perform additional duties as assigned.

Qualifications:

Education:

An associate degree in business administration, public administration, information systems, economics, finance, computer science, or a closely related field from an accredited institution, or its equivalent in terms of total course credits/units.

Experience:

A minimum of three (3) years in the information systems sector, encompassing system analysis, business process design, development, and implementation of business application solutions or IT project management.

Desirable Qualifications:

  • Familiarity with job scheduling systems, such as BMC's Control-M.
  • Understanding of PeopleSoft HCM and/or FSCM module functionalities, fit/gap analysis, customization, and testing strategies.
  • Technical design and development experience with PeopleSoft Development Tools (PeopleTools 8.5x, Application Designer, PeopleCode, SQR, Process Scheduler, and PeopleSoft Query).
  • Professional IS Business Analyst experience in the Public Sector (Government or Nonprofit).
  • Knowledge of Tier-1 ERP systems.
  • Advanced functional and technical skills in various PeopleSoft modules, including general ledger, accounts payable/receivable, purchasing, services contracting, construction contracting, and/or supplier management in a large government or highly regulated environment.
  • Experience in developing reports and metrics to document production support activities and enhance production efficiency.
  • Proven experience in preparing and maintaining user training materials; conducting online user training sessions and presentations.

Additional Information:

Applicants may be required to provide verification of qualifying education and experience during the recruitment and selection process. All work experience, education, training, and other information demonstrating how you meet the minimum qualifications must be included in your application by the filing deadline. Resumes will not be accepted in lieu of a completed application.

The City and County of San Francisco promotes diversity and encourages women, minorities, and persons with disabilities to apply. All applicants will be considered without regard to sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or any other protected category under the law.

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