PeopleSoft Integration and Batch Operations Analyst

2 weeks ago

San Francisco, California, United States City and County of San Francisco Full time

Job Overview

The PeopleSoft Systems Integration and Batch Operations Analyst is responsible for engaging in various business systems analysis and production support activities. This role entails providing high-level operational and batch support for ELM, HCM, and FSCM applications. The batch processing responsibilities encompass utilizing PeopleSoft Process Scheduler, BMC Control-M scheduling systems, and GlobalScape secured transmission (sFTP) system.

Key Responsibilities:

  • Align business workflows with the configuration, rules, and batch processing related to ELM, HCM, and FSCM applications.
  • Establish and execute application and scheduling system configuration parameters.
  • Evaluate the viability of and formulate requirements for systems, batch processes, and enhancements to current or new systems; ensure that system designs meet user needs.
  • Identify opportunities for enhancing business processes through automation, minimizing manual tasks, and improving productivity while reducing human errors.
  • Facilitate Integration Orchestration to enable seamless adaptation and integration of new tools and systems.
  • Collect business requirements and conduct fit/gap analysis on new and modified batch processes.
  • May involve installation and enhancement of software; programming, testing, debugging, and implementing new or modified programs.
  • Provide consultation on application analysis; troubleshoot system issues and implement solutions.
  • Recognize, manage, and escalate issues and risks throughout the software development lifecycle.
  • Conduct system analysis and potentially engage in programming activities for complex systems; document new and modified systems and programs; coordinate user training on new functionalities.
  • Collaborate with interconnecting departments and external vendors to ascertain system needs and requirements.
  • Assist clients in preparing service requests for system modifications; assess effort levels and costs for implementing service requests; prioritize requests accordingly.
  • Deliver technical production support for online and batch systems; assist in scheduling processing; update and generate reports.
  • Coordinate with external vendors and contractors to complete projects and service requests; define, assign, and evaluate their work.
  • May involve determining database structures; normalizing data; converting data between platforms; designing, developing, and generating routine and ad hoc reports based on user requirements.
  • Establish security levels for systems to maintain data integrity; test database applications to ensure functionality and effectiveness according to specifications.
  • Research and assess software across multiple platforms; assist in developing evaluation criteria for software.
  • Determine operational characteristics and requirements; develop or modify and document general system/process designs; write detailed design specifications; conduct 'walkthroughs' for proposed solutions to system challenges.
  • Maintain up-to-date functional and technical documentation.
  • Perform additional duties as assigned.

Qualifications:

Education:

An associate degree in business administration, public administration, information systems, economics, finance, computer science, or a closely related field from an accredited institution, or its equivalent in terms of total course credits/units.

Experience:

A minimum of three (3) years in the information systems domain, including system analysis, business process design, development, and implementation of business application solutions or IT project management.

Desirable Qualifications:

The following desirable qualifications will be utilized to identify job finalists at the conclusion of the selection process:

  • Proficient knowledge of job scheduling systems, such as BMC's Control-M.
  • Understanding of PeopleSoft HCM and/or FSCM module functionalities, fit/gap analysis, customization, and testing strategies.
  • Technical design and development experience with PeopleSoft Development Tools (PeopleTools 8.5x, Application Designer, PeopleCode, SQR, Process Scheduler, and PeopleSoft Query).
  • Professional IS Business Analyst experience in the Public Sector (Government or Nonprofit).
  • Familiarity with Tier-1 ERP systems.
  • Advanced functional and technical skills in various PeopleSoft modules, including general ledger, accounts payable/receivable, purchasing, services contracting, construction contracting, and/or supplier management in a large government or highly regulated environment.
  • Experience in developing reports and metrics to document production support activities and enhance production efficiency and effectiveness.
  • Demonstrated experience in preparing and maintaining user training materials; conducting online user training sessions and presentations.

Additional Information:

Verification:

Applicants may be required to provide verification of qualifying education and experience at any stage during the recruitment and selection process. Falsifying one's education, training, or work experience or attempting deception on the application may lead to disqualification for this and future job opportunities.

All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the deadline will not be considered in determining whether you meet the minimum qualifications.

Resumes will not be accepted in lieu of a completed application.

Selection Plan:

Selected candidates will be invited to participate in one or more interviews.

Additional Information Regarding Employment:

The City and County of San Francisco encourages diversity in its workforce and welcomes applications from women, minorities, and persons with disabilities. All applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical or mental disability, medical condition, HIV/AIDS status, genetic information, marital status, sexual orientation, gender identity, gender expression, military and veteran status, or any other protected category under the law.

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