Customer Service Representative
6 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service
- Smile and greet customers, answer customer questions, and help resolve customer concerns in a polite and professional manner.
- Follow company policies to increase customer satisfaction.
- Operations
- Operate front-end scanning equipment and cash registers.
- Perform all related check-out procedures, including bagging merchandise and placing merchandise in customers' carts.
- Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected.
- Store Maintenance
- Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
- Responsible for general sanitation in the department, following cleaning schedules and department guidelines.
- Teamwork
- Cooperate with co-workers and supervisors to ensure smooth function of the department and store.
- Responsible for continuously improving job performance.
- Education: High School Diploma or General Education Degree (GED) or equivalent.
- Experience: No prior experience required.
- Skills: Excellent customer service skills, ability to work in a fast-paced environment, and basic math skills.
Weis Markets is an Equal Opportunity Employer and is committed to a policy of Equal Employment Opportunity. We will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
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