Account Coordinator

3 days ago


Richmond, Virginia, United States Aquent Full time
Account Coordinator

We are seeking a highly organized and communicative Account Coordinator to join our team at Aquent. As a liaison between clients and internal departments, you will play a crucial role in ensuring efficient, accurate, and timely support for marketing jobs and deliverables.

Key Responsibilities:
  • Strengthen client relationships through proactive support and coordination of assigned teams
  • Collaborate with clients and internal teams to deliver high-quality work, adhering to schedules and budget parameters
  • Communicate effectively with clients on job content, deliverables, and schedules, ensuring seamless project execution
  • Provide exceptional client service, gaining a deep understanding of clients' industries, services, and cultures
  • Coordinate internal, partner, and client meetings, ensuring smooth project progression
  • Draft and distribute documents related to job production, including PRFs, job briefs, meeting notes, and agendas
  • Fact-check jobs prior to release to clients, ensuring accuracy and quality
  • Partner with project management teams to ensure timely and budget-friendly project execution
  • Gather client data for marketing reporting, providing valuable insights for business growth
Requirements:
  • Bachelor's degree in marketing, advertising, communications, or a related field
  • 2+ years of account coordination experience in an advertising agency, with senior living experience a plus
  • Ability to manage multiple clients and projects simultaneously, prioritizing tasks and deadlines
  • Excellent communication and problem-solving skills, with a strong attention to detail and commitment to quality
  • Knowledge of estimate and budget development, with the ability to work under pressure and adapt to changing project requirements
  • Results-oriented and self-motivated, with a collaborative and positive team-oriented mindset
  • Proficiency in Excel and Word, with a willingness to learn and adapt to new tools and technologies
Benefits:

We offer a comprehensive and competitive benefits package, including medical, dental, and vision insurance, employee assistance program, PTO and sick leave, 8 paid Agency holidays, 401(k) retirement plan, profit sharing plan, pet insurance, short-term and long-term disability insurance, and life insurance.


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