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Account Coordinator

2 months ago

Richmond, Virginia, United States Aquent Full time
Account Coordinator Job Description

We are seeking an experienced Account Coordinator to join our team at Aquent. As a key member of our marketing and advertising agency, you will play a vital role in coordinating efficient, accurate, and timely support for marketing jobs and deliverables.

The successful candidate will thrive in a fast-paced environment, possess exceptional organizational and communication skills, have a positive and proactive attitude, and demonstrate a sincere interest in our clients' businesses.

Responsibilities:
  • Strengthen client relationships through support of assigned teams
  • Support client leads or account managers in daily deliverables, including specific steps needed to move work forward, adhering to schedules, clarifying content for team members, and understanding job budget parameters
  • Communicate with clients on job content, deliverables, and schedules under the guidance of an account manager and/or creative lead
  • Provide exceptional client service and gain familiarity with clients' industries, services, and cultures
  • Coordinate or participate in any phase of the job lifecycle, including planning, development, testing, implementation, documentation, and closure
  • Draft and distribute documents related to the production of work, including PRFs, job briefs, meeting notes, agendas, and other platforms where work progress and completion are recorded
  • Fact-check jobs prior to being released to clients
  • Partner with project management teams to keep jobs running on time and on budget
  • Gather client data for marketing reporting
Requirements:
  • Bachelor's degree in marketing, advertising, communications, or a related field
  • 2+ years of account coordination experience within an advertising agency, senior living experience is a plus
  • Ability to independently manage multiple clients and projects simultaneously
  • Communicate effectively, both verbally and written, with clients and team members
  • Strong problem-solving and critical thinking skills
  • Attention to detail and commitment to quality
  • Knowledge of estimate and budget development
  • Ability to be flexible in a changing work environment and work well under pressure
  • Results-oriented and self-motivated
  • Collaborative, positive, and team-oriented mindset
  • Proficiency in Excel and Word required
Benefits:
  • We are committed to ensuring equal employment opportunities for all and investing in our people with a comprehensive and competitive benefits package
  • Medical, dental, and vision insurance
  • Employee assistance program (EAP)
  • PTO and sick leave, in addition to 8 paid Agency holidays
  • 401(k) retirement plan, pre-tax and Roth, with company contributions
  • Profit sharing plan
  • Pet Insurance
  • Short-term and long-term disability insurance
  • Life insurance