Corporate Account Coordinator

1 day ago


Richmond, Virginia, United States Estes Express Full time
Job Summary:

This position collaborates with Corporate Account Executives to develop, manage, and maintain high-level accounts with profitable revenue from major Fortune 500 companies.

Responsibilities include reviewing daily performance and profitability metrics, identifying and acquiring business opportunities, and maintaining customer satisfaction.

Additionally, the role involves creating and analyzing reports to monitor shipment and transit status, educating customers on Estes' products and technology, and communicating with key decision makers.

The ideal candidate will have excellent oral, written, and listening skills, as well as experience in customer service or sales support.

Knowledge of the transportation industry and proficiency in MS Office applications are preferred.

Key Responsibilities:

  • Develop and maintain high-level accounts with profitable revenue
  • Collaborate with Corporate Account Executives to identify and acquire business opportunities
  • Review daily performance and profitability metrics
  • Ensure customer satisfaction and maintain existing accounts
  • Create and analyze reports to monitor shipment and transit status
  • Educate customers on Estes' products and technology
  • Communicate with key decision makers

Requirements:

  • High School Diploma or General Educational Degree (GED)
  • 2 years Customer Service or Sales Support experience
  • Excellent oral, written, and listening skills
  • Knowledge of the transportation industry (preferred)
  • Proficiency in MS Office applications

Work Environment:

The work environment is fast-paced and dynamic, with a focus on customer satisfaction and account development.

Estes values a diverse workforce and promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.



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