Account Coordinator
6 days ago
We are seeking a highly organized and communicative Account Coordinator to support our team in delivering exceptional client service and marketing solutions.
Key Responsibilities:
- Act as a liaison between clients and internal departments to ensure seamless project execution
- Support client leads and account managers in daily deliverables, including job content, schedules, and budget parameters
- Communicate with clients regarding job progress, deliverables, and schedules under the guidance of an account manager and/or creative lead
- Provide exceptional client service and gain familiarity with clients' industries, services, and cultures
- Coordinate internal, partner, and client meetings to ensure effective project management
- Draft and distribute documents related to job production, including PRFs, job briefs, meeting notes, agendas, and other platforms where work progress and completion are recorded
- Fact-check jobs prior to release to clients
- Partner with project management teams to ensure jobs run on time and on budget
- Gather client data for marketing reporting
Requirements:
- Bachelor's degree in marketing, advertising, communications, or a related field
- 2+ years of account coordination experience within an advertising agency, with senior living experience a plus
- Ability to independently manage multiple clients and projects simultaneously
- Effective communication skills, both verbal and written, with clients and team members
- Strong problem-solving and critical thinking skills
- Attention to detail and commitment to quality
- Knowledge of estimate and budget development
- Ability to be flexible in a changing work environment and work well under pressure
- Results-oriented and self-motivated
- Collaborative, positive, and team-oriented mindset
- Proficiency in Excel and Word required
Benefits:
We are committed to ensuring equal employment opportunities for all and investing in our people with a comprehensive and competitive benefits package:
- Medical, dental, and vision insurance
- Employee assistance program (EAP)
- PTO and sick leave, in addition to 8 paid Agency holidays
- 401(k) retirement plan, pre-tax and Roth, with company contributions
- Profit sharing plan
- Pet Insurance
- Short-term and long-term disability insurance
- Life insurance
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