Patient Services Associate Float

4 hours ago


Camden, New Jersey, United States Jefferson Health Full time
About the Role

The Patient Services Associate (PSA) I plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, verifying insurance and referrals, and maintaining accurate patient demographic information.

Key Responsibilities
  • Verify patient insurance and referrals to ensure accurate billing and processing
  • Maintain accurate and up-to-date patient demographic information
  • Process patient arrival and departure activities in a timely and efficient manner
  • Provide exceptional customer service to patients and visitors
  • Support the delivery of the Jefferson Experience by promoting a positive and welcoming environment
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in EPIC
What We Offer

As a valued member of the Jefferson Health team, you will have access to:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with employer match
  • Generous paid time off and holidays
  • Professional development opportunities and continuing education
Jefferson Health

Jefferson Health is a nationally ranked, not-for-profit health care system that serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. We are committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.



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