Customer Service Representative for E-commerce

3 days ago


Fullerton, California, United States Novus Automotive Full time
Job Summary

We are seeking a highly skilled Administrative Coordinator to support our e-commerce operations at Novus Automotive. As a key member of our team, you will be responsible for providing exceptional customer service, managing online marketplaces, and performing various administrative tasks.

Key Responsibilities

  • Provide top-notch customer service via phone, email, and online chat
  • Monitor and manage online marketplaces, including eBay and Amazon
  • Perform administrative tasks, such as data entry, record-keeping, and reporting
  • Assist with e-commerce website maintenance and updates
  • Collaborate with the team to achieve business objectives

Requirements

  • Previous experience in an office environment, preferably in e-commerce or online sales
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong attention to detail and organizational skills
  • Bi-lingual in Korean and English is a plus, but not required

About Us

Novus Automotive is a fast-paced and fast-growing e-commerce company specializing in automotive performance parts. We value work-life balance and individual growth through work. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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