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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office, you will be responsible for providing exceptional customer service, developing leads, and marketing appropriate products and services.
Responsibilities- Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- As an Agent Team Member, you will receive hourly pay plus commission/bonus, health benefits, paid time off, valuable experience, and growth potential/Opportunity for advancement within our agency.
- Interest in marketing products and services based on customer needs.
- Excellent communication skills - written, verbal, and listening.
- People-oriented.
- Self-motivated.
- Detail oriented.
- Dedicated to customer service.
- Experience in a variety of computer applications, particularly Windows.
- Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Bilingual - Spanish required.
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it.
We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development.
If you want to make an impact, see immediate success, we could be the place for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
If you are self-motivated, possess an entrepreneurial spirit, and have a desire to win and achieve results, please consider joining our team.
