Customer Service Representative
5 days ago
Job Summary
Jobs for Humanity is collaborating with Upwardly Global and with Food 4 Less to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Job Description
We are seeking a Customer Service Representative to join our team at Food 4 Less. As a Customer Service Representative, you will be responsible for creating an outstanding customer experience through exceptional service. You will establish and maintain a safe and clean environment that encourages our customers to return.
Key Responsibilities
- Provide exceptional customer service to ensure customer satisfaction and loyalty
- Process customer transactions quickly, accurately, and efficiently
- Understand and adhere to company policies and procedures, including cash handling and loss prevention
- Stay current with present, future, seasonal, and special ads
- Adhere to all food safety regulations and guidelines
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair
Requirements
- Customer service experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Preferred Qualifications
- Customer service experience
- Prior experience as a Bagger or Courtesy Clerk
Company Overview
Food 4 Less is a leading retailer in the food industry, committed to providing high-quality products and exceptional customer service. We are proud to be part of the Kroger family of companies, which takes pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and inclusive work environment
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