Customer Service Representative

5 days ago


Fullerton, California, United States Jobs for Humanity Full time

Job Summary

Jobs for Humanity is collaborating with Upwardly Global and with Food 4 Less to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Job Description

We are seeking a Customer Service Representative to join our team at Food 4 Less. As a Customer Service Representative, you will be responsible for creating an outstanding customer experience through exceptional service. You will establish and maintain a safe and clean environment that encourages our customers to return.

Key Responsibilities

  • Provide exceptional customer service to ensure customer satisfaction and loyalty
  • Process customer transactions quickly, accurately, and efficiently
  • Understand and adhere to company policies and procedures, including cash handling and loss prevention
  • Stay current with present, future, seasonal, and special ads
  • Adhere to all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management
  • Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair

Requirements

  • Customer service experience
  • Ability to handle stressful situations
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)

Preferred Qualifications

  • Customer service experience
  • Prior experience as a Bagger or Courtesy Clerk

Company Overview

Food 4 Less is a leading retailer in the food industry, committed to providing high-quality products and exceptional customer service. We are proud to be part of the Kroger family of companies, which takes pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment


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