Rail Operations Supervisor

2 weeks ago


Houston, Texas, United States Metropolitan Transit Authority of Harris County Full time

Position Overview
As a key member of the Metropolitan Transit Authority of Harris County, the Rail Operations Supervisor plays a vital role in ensuring the safety and efficiency of rail services across the METRORAIL system. This position involves overseeing and managing LRT Operators, Maintenance of Way teams, and contractors, ensuring compliance with operational standards and customer service excellence.

Key Responsibilities
- Supervise and evaluate rail operations to guarantee adherence to established rules, policies, and schedules.
- Monitor operator performance, providing guidance and coaching on METRORail operational protocols.
- Act as the On-Scene Coordinator during emergencies, coordinating with METRORail Control and local emergency services.
- Troubleshoot train issues, assist in emergency procedures, and ensure compliance with safety regulations.
- Rotate responsibilities as Station Supervisor, managing train movements and administrative tasks.
- Collaborate with maintenance teams to ensure vehicle availability and readiness for service.
- Conduct training and certification for LRT Operators and Supervisors, including safety checks and operational assessments.
- Engage with customers to provide assistance, information, and support during service disruptions.

Qualifications
- High School Diploma/GED required; an Associate's degree in Business, Transportation, or a related field is preferred.
- A minimum of three years of experience in transit or transportation, including supervisory experience, or two years as a Rail Operator.
- Ability to obtain and maintain LRT Train Operator Certification.
- Strong decision-making skills and effective communication abilities, both verbal and written.
- Proficient in basic computer applications and Microsoft Office.

Additional Information
The Metropolitan Transit Authority of Harris County is committed to maintaining a safe work environment and adheres to a strict drug and alcohol policy. All candidates will undergo drug testing as part of the hiring process.


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