Inbound Customer Experience Associate
2 days ago
MCI is a leading provider of business process outsourcing services, dedicated to delivering exceptional experiences and driving optimal performance for our clients. We value diversity, equality, and inclusivity, and strive to create a work environment that is welcoming and supportive of all employees.
We offer a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, and opportunities for professional development and career advancement. Our salary range is $45,000 - $60,000 per year, commensurate with experience.
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Inbound Customer Support Expert
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob ResponsibilitiesThe Inbound Customer Support Expert will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.Key Responsibilities:Handle inbound customer inquiries in a timely and professional manner.Provide accurate and helpful solutions to customer issues.Work...
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Customer Experience Associate
2 weeks ago
Wichita, Kansas, United States MCI Military Recruitment Full timeContact Center Representative Job OpportunityWe are seeking a skilled Contact Center Representative to join our team in Wichita, KS. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and selling new products and services.About the Role:Provide top-notch...
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Inbound Customer Support Specialist
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the RoleIn this role as an Inbound Customer Support Specialist, you will be working closely with our sales and marketing teams to ensure seamless customer onboarding and issue resolution. Your excellent communication skills and problem-solving abilities will enable you to effectively handle customer complaints and provide solutions.You will also be...
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Inbound Customer Support Agent
2 days ago
Wichita, Kansas, United States ValorVIP Full timeAbout ValorVIPWe are a leading provider of business process outsourcing services, dedicated to delivering exceptional customer experiences for our clients. Our team is passionate about creating value through innovative solutions and a commitment to excellence.Our Mission:To provide exceptional customer experiences through innovative solutions and a...
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Customer Experience Advocate
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Summary: We are seeking a skilled Inbound Contact Professional to join our team at Mass Markets. As a key member of our customer service team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through effective problem-solving and call...
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Customer Service Ambassador
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description:">We are looking for a talented Customer Service Ambassador to join our team at Mass Markets. As a key member of our customer service team, you will handle inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.">About the Role:">This is an exciting...
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeInbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...
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Inbound Call Center Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...
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Inbound Sales Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJoin Our TeamMCI Careers is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.The ideal candidate will possess excellent communication skills, a positive attitude,...
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Inbound Call Handler
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description">We're seeking a skilled Inbound Call Handler to join our team at Mass Markets. As a customer-facing representative, you'll be responsible for handling inbound calls in a professional, courteous, and timely manner.">Responsibilities">">Provide exceptional customer service through clear and concise communication.">Address customer inquiries...
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Customer Service Associate
2 days ago
Wichita, Kansas, United States Mass Markets Full time**Job Overview:** At Mass Markets, we're seeking a Customer Service Associate to join our team. This role is responsible for handling inbound and outbound contacts in a timely and professional manner.**Key Responsibilities:Handle customer inquiries and resolve issues through effective call handlingResearch systems to find missing information as...
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Customer Service Associate
3 days ago
Wichita, Kansas, United States Mass Markets Full timeMass Markets is seeking a Customer Service Associate to handle inbound and outbound contacts in a courteous, timely, and professional manner. The estimated salary for this role is $45,000 - $55,000 per year.The ideal candidate will ensure first call resolution through problems solving and effective call handling, research systems to find missing information...
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Inbound Resolution Expert
3 days ago
Wichita, Kansas, United States Mass Markets Full timeAbout the JobThis position involves handling inbound and outbound contacts with customers in a professional and courteous manner. Key responsibilities include ensuring first call resolution, researching systems for missing information, coordinating with other departments, and accurately documenting customer claims.
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Inbound Contact Professional
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description: Mass Markets is seeking a talented Customer Experience Advocate to join our customer service team. As a key member of our team, you will be responsible for providing exceptional customer experiences by handling inbound and outbound contacts in a courteous, timely, and professional manner.Your Key Responsibilities:Ensure first call resolution...
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Customer Experience Agent
3 days ago
Wichita, Kansas, United States MCI Careers Full timeJob Summary:">We are seeking a Customer Experience Agent to join our team at MCI Careers. As an agent, you will interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.The ideal candidate will be a confident, fully engaged team player dedicated...
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Wichita, Kansas, United States MCI Military Recruitment Full timeKey Responsibilities">Handle inbound and outbound contacts in a courteous, timely, and professional mannerListen to customers, understand their needs, and resolve customer issuesResearch systems to find missing information as applicable; coordinate with other departments to resolve issues as applicableFollow the processes of the Client program and perform...
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Professional Customer Experience Advocate
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeAbout the RoleWe are seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to provide exceptional customer service to our commercial and public sector clients. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, and process-related inquiries. You will also be responsible for resolving customer...
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Customer Service Associate
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewMass Markets is seeking a Customer Service Associate to join their team. As a key member of the customer service team, you will play a vital role in ensuring excellent customer experiences.SalaryThe estimated annual salary for this position is $45,000 - $55,000, depending on experience and qualifications.Job DescriptionWe are looking for a highly...
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Inbound Contact Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewWe are seeking an Inbound Contact Specialist to join our customer service team at Mass Markets. This role involves handling customer inquiries, resolving issues, and collaborating with other teams to provide exceptional customer experiences.Key ResponsibilitiesHandle customer calls, emails, and chats in a timely and professional mannerResearch...
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States ValorVIP Full timeJob DescriptionWe are seeking a skilled and motivated Inbound Call Center Agent to join our team! As a Customer Service Representative, you will be responsible for providing top-notch support to our clients' customers via phone, email, or chat. Your primary goal will be to resolve issues efficiently, ensure customer satisfaction, and promote our clients'...