Customer Service Associate

2 days ago


Wichita, Kansas, United States Mass Markets Full time

**Job Overview:** At Mass Markets, we're seeking a Customer Service Associate to join our team. This role is responsible for handling inbound and outbound contacts in a timely and professional manner.

**Key Responsibilities:

  • Handle customer inquiries and resolve issues through effective call handling
  • Research systems to find missing information as applicable
  • Coordinate with other departments to resolve issues as needed
  • Accurately document and process customer claims in appropriate systems

**What We Offer:

  • An estimated salary of $45,000 per year, depending on experience
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Why Work at Mass Markets? As a Customer Service Associate, you'll have the opportunity to work with a variety of customers, develop your problem-solving skills, and be part of a collaborative team. If you're passionate about delivering excellent customer service and are looking for a new challenge, we encourage you to apply



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