Inbound Contact Professional
4 days ago
Your Key Responsibilities:
- Ensure first call resolution through effective problem-solving and call handling.
- Research systems to find missing information as applicable.
- Coordinate with other departments to resolve issues as applicable.
- Accurately document and process customer claims in appropriate systems.
About the Estimated Salary: The estimated annual salary for this position is between $38,000 - $48,000, depending on experience.
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Inbound Contact Specialist
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewWe are seeking an Inbound Contact Specialist to join our customer service team at Mass Markets. This role involves handling customer inquiries, resolving issues, and collaborating with other teams to provide exceptional customer experiences.Key ResponsibilitiesHandle customer calls, emails, and chats in a timely and professional mannerResearch...
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Customer Service Ambassador
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description:">We are looking for a talented Customer Service Ambassador to join our team at Mass Markets. As a key member of our customer service team, you will handle inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.">About the Role:">This is an exciting...
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Contact Center Professional
2 days ago
Wichita, Kansas, United States Mass Markets Full timeAt Mass Markets, you'll excel as a Contact Center Representative by handling inbound and outbound contacts in a professional manner. A key aspect of this role is ensuring first call resolution through problem-solving and effective call handling.We're looking for individuals who can research systems to find missing information and coordinate with other...
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Inbound Call Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeEstimated Salary: $45,000 - $60,000 per yearWe offer a competitive salary and benefits package to our employees. As a Contact Center Professional, you will be responsible for handling inbound and outbound contacts in a courteous and professional manner.
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Inbound Sales Agent
2 days ago
Wichita, Kansas, United States MCI Careers Full timeJoin Our TeamMCI Careers is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.The ideal candidate will possess excellent communication skills, a positive attitude,...
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Inbound Resolution Expert
4 days ago
Wichita, Kansas, United States Mass Markets Full timeAbout the JobThis position involves handling inbound and outbound contacts with customers in a professional and courteous manner. Key responsibilities include ensuring first call resolution, researching systems for missing information, coordinating with other departments, and accurately documenting customer claims.
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Contact Center Professional with Sales Focus
3 days ago
Wichita, Kansas, United States ValorVIP Full timeAbout ValorVIPAt ValorVIP, we are committed to delivering exceptional customer experiences that drive business success. We believe in fostering a culture of innovation, quality, and excellence in all aspects of our operations, and we strive to create a workplace where everyone feels valued, respected, and empowered to grow.Job DescriptionWe are seeking a...
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Outbound Contact Representative
3 weeks ago
Wichita, Kansas, United States Mass Markets Full timeWhat You'll Do: As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution and providing timely and professional support to our customers.">Key Responsibilities:">Handle inbound and outbound contacts in a courteous manner">Ensure first call resolution through effective problem-solving...
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Contact Center Professional
3 days ago
Wichita, Kansas, United States Mass Markets Full timeMass Markets is a dynamic company that values its customers above all else. As a Customer Service Agent, you'll be at the forefront of providing exceptional customer experiences, making every interaction a positive one.Key Responsibilities:Taking inbound calls and resolving customer inquiries in a professional and timely mannerUsing problem-solving skills to...
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Wichita Contact Center Specialist
3 days ago
Wichita, Kansas, United States Mass Markets Full time**Company Overview:** Mass Markets is a leading organization in the industry, committed to providing exceptional customer experiences. **Job Description:** As a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution...
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Contact Center Agent
2 days ago
Wichita, Kansas, United States Mass Markets Full timeContact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...
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Contact Center Professional
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob OverviewWe are seeking an experienced Inbound Call Specialist to join our team at Mass Markets. As a key member of our customer service team, you will play a crucial role in ensuring first call resolution through effective problem-solving and call handling skills.This is a fantastic opportunity for someone who is passionate about delivering exceptional...
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Contact Center Specialist
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob DescriptionAs a Contact Center Specialist at Mass Markets, you will play a crucial role in providing exceptional customer service to our clients. Your primary responsibilities will include handling inbound and outbound contacts, researching systems to find missing information, and coordinating with other departments to resolve issues when needed. You...
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Bilingual Contact Center Associate
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeResponsibilities:This position supports customer service and sales-oriented interactions that require you to interact with hundreds of people each week answering incoming calls and making outgoing calls to consumers.Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerListen to customers, understand their...
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Inbound Call Center Agent
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeInbound Call Center Agent: Deliver Exceptional Customer ExperiencesJob Summary:MCI Military Recruitment is seeking a skilled Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will play a critical role in delivering exceptional customer experiences by responding to customer inquiries and resolving issues in a timely and...
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Inbound Call Handler
2 days ago
Wichita, Kansas, United States Mass Markets Full timeJob Description">We're seeking a skilled Inbound Call Handler to join our team at Mass Markets. As a customer-facing representative, you'll be responsible for handling inbound calls in a professional, courteous, and timely manner.">Responsibilities">">Provide exceptional customer service through clear and concise communication.">Address customer inquiries...
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Contact Center Expert
2 days ago
Wichita, Kansas, United States Mass Markets Full timeCustomer Service Representative Job DescriptionMass Markets is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative at Mass Markets, you will be responsible for handling customer inquiries and concerns in a professional and timely manner. Your primary goal will be to ensure first call resolution through...
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Inbound Call Center Agent
3 days ago
Wichita, Kansas, United States Mass Markets Full timeJob SummaryWe are seeking a skilled Inbound Call Center Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound calls, providing exceptional customer service, and ensuring timely resolutions to customer inquiries.About the RoleThe ideal candidate will possess excellent communication...
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Contact Center Associate
3 days ago
Wichita, Kansas, United States MCI Careers Full timeAbout MCI CareersMCI Careers is a leading provider of business process outsourcing solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping customers succeed and grow.Job SummaryWe are seeking a talented and customer-focused individual to join our team as an Entry-Level Contact Center Representative. This role...
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Inbound Customer Support Expert
2 days ago
Wichita, Kansas, United States MCI Military Recruitment Full timeJob ResponsibilitiesThe Inbound Customer Support Expert will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat.Key Responsibilities:Handle inbound customer inquiries in a timely and professional manner.Provide accurate and helpful solutions to customer issues.Work...