Inbound Contact Specialist

Job Description: Mass Markets is seeking a talented Customer Experience Advocate to join our customer service team. As a key member of our team, you will be responsible for providing exceptional customer experiences by handling inbound and outbound contacts in a courteous, timely, and professional manner.Your Key Responsibilities:Ensure first call resolution...

Job DetailsThis is an excellent opportunity to join Mass Markets as an Inbound Contact Agent. You will work in a dynamic environment with a team that is passionate about delivering exceptional customer experiences.Responsibilities:Provide excellent customer service and support via various channels;Escalate complex customer issues to senior team members or...

Job Description:">We are looking for a talented Customer Service Ambassador to join our team at Mass Markets. As a key member of our customer service team, you will handle inbound and outbound contacts in a professional manner, ensuring first call resolution through effective problem-solving and call handling.">About the Role:">This is an exciting...

Job DescriptionAs a Contact Center Specialist at Mass Markets, you will play a crucial role in providing exceptional customer service to our clients. Your primary responsibilities will include handling inbound and outbound contacts, researching systems to find missing information, and coordinating with other departments to resolve issues when needed. You...

**Company Overview:** Mass Markets is a leading organization in the industry, committed to providing exceptional customer experiences. **Job Description:** As a Contact Center Representative at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. Your primary goal will be to ensure first call resolution...

About the RoleIn this role as an Inbound Customer Support Specialist, you will be working closely with our sales and marketing teams to ensure seamless customer onboarding and issue resolution. Your excellent communication skills and problem-solving abilities will enable you to effectively handle customer complaints and provide solutions.You will also be...

Inbound Call HandlerWe are seeking a highly skilled Inbound Call Handler to join our contact center team. As an Inbound Call Handler, you will be responsible for handling incoming calls from customers and providing them with information and assistance.Responsibilities:Answer and resolve customer inquiries in a timely and professional manner;Provide product...

Estimated Salary: $45,000 - $60,000 per yearWe offer a competitive salary and benefits package to our employees. As a Contact Center Professional, you will be responsible for handling inbound and outbound contacts in a courteous and professional manner.

Join Our TeamMCI Careers is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a key member of our contact center, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls.The ideal candidate will possess excellent communication skills, a positive attitude,...

Contact Center Position SummaryThis Contact Center position offers the opportunity to work in a dynamic and supportive environment as a Customer Service Representative. You will provide exceptional support to our clients through inbound calls, emails, and chats. This role requires strong communication skills, a positive attitude, and the ability to work in a...

About the JobThis position involves handling inbound and outbound contacts with customers in a professional and courteous manner. Key responsibilities include ensuring first call resolution, researching systems for missing information, coordinating with other departments, and accurately documenting customer claims.

What You'll Do: As a Call Center Representative, you will be responsible for handling inbound and outbound contacts, ensuring first call resolution and providing timely and professional support to our customers.">Key Responsibilities:">Handle inbound and outbound contacts in a courteous manner">Ensure first call resolution through effective problem-solving...

About Us: At MCI Careers, we believe in empowering our employees to deliver exceptional customer experiences and drive business growth. As a Contact Center Representative I, you will play a vital role in achieving this goal by providing top-notch service to our customers. With a focus on teamwork, innovation, and continuous improvement, we strive to create...

Job OverviewWe are seeking an experienced Inbound Call Specialist to join our team at Mass Markets. As a key member of our customer service team, you will play a crucial role in ensuring first call resolution through effective problem-solving and call handling skills.This is a fantastic opportunity for someone who is passionate about delivering exceptional...

Contact Center Agent RoleAt Mass Markets, we are committed to providing exceptional customer service and support. We are seeking a skilled and customer-focused Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling inbound and outbound calls, emails, and chats in a courteous, timely, and professional...

At Mass Markets, you'll excel as a Contact Center Representative by handling inbound and outbound contacts in a professional manner. A key aspect of this role is ensuring first call resolution through problem-solving and effective call handling.We're looking for individuals who can research systems to find missing information and coordinate with other...

Responsibilities:This position supports customer service and sales-oriented interactions that require you to interact with hundreds of people each week answering incoming calls and making outgoing calls to consumers.Key Responsibilities:Handle inbound and outbound contacts in a courteous, timely, and professional mannerListen to customers, understand their...

Key ResponsibilitiesHandle inbound calls in a courteous and professional mannerEnsure first call resolution through effective problem-solving and communication skillsResearch systems to find missing information as applicableCoordinate with other departments to resolve issues when neededThe estimated salary for this position is $45,000 - $55,000 per year,...

About the JobThis is an exciting opportunity to work with a leading company in the industry. As a Contact Center Specialist, you will have the chance to develop your skills, work with a diverse range of customers, and contribute to the growth and success of our organization.

Mass Markets is hiring a Telecom Support Specialist to handle inbound and outbound contacts in a courteous, timely, and professional manner. This role involves listening to customers, understanding their needs, and resolving customer issues using systems and technology to complete account management tasks. Documenting and processing customer claims in...