Patient Intake Coordinator
1 week ago
NYU Grossman School of Medicine stands as a premier institution in medical education and research, dedicated to enhancing the human experience through healthcare. We are committed to fostering an environment of equity, diversity, and inclusion, where every member of our faculty, staff, and student body can excel.
Position Overview:
We are seeking a dedicated Faculty Group Practice Secretary I Intake/Scheduler to play a crucial role in our operations. The successful candidate will undertake a range of administrative responsibilities aimed at facilitating practice efficiency and enhancing patient interactions.
Key Responsibilities:
- Welcome patients with professionalism, both in person and via phone.
- Address patient inquiries and direct them to the appropriate personnel as necessary.
- Manage provider schedules effectively to optimize patient access.
- Ensure a positive patient experience through all forms of communication.
- Maintain accurate patient records and treatment information.
- Verify insurance details and gather necessary information for service billing.
- Oversee office supplies and equipment, ensuring timely replenishment.
- Perform additional administrative tasks as required.
Administrative Duties:
Responsibilities include greeting patients, conducting intake procedures, and managing patient registration and documentation. The role also involves monitoring appointment reports for any discrepancies and ensuring all patient demographic information is accurately collected and updated.
Patient Experience and Access:
Act as a representative of NYU Langone Health, embodying our mission and values in every patient interaction. Collaborate with colleagues to ensure timely resolutions to patient inquiries and proactively address patient needs.
Qualifications:
A High School Diploma is required, along with strong organizational and communication skills. A customer service orientation and basic proficiency in office software are essential. Candidates should demonstrate the ability to manage multiple tasks efficiently in a collaborative environment.
Preferred Qualifications:
Intermediate knowledge of scheduling software is highly desirable.
NYU Grossman School of Medicine is an equal opportunity employer, committed to diversity and inclusion in all recruitment and employment practices.
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