Security Operations Officer
2 weeks ago
This is a uniformed role that requires a constant presence. The Security Operations Officer's primary responsibilities include acting as a visible deterrent to unlawful activities, ensuring the safety of patients, staff, and visitors, and overseeing the protection and surveillance of healthcare facilities, assets, and grounds as designated. The officer is tasked with responding to all emergency situations, managing internal and external crises as necessary, conducting initial investigations of reported incidents, and executing other security-related duties as assigned by a security supervisor or manager. Flexibility in scheduling is essential, as the officer may need to rotate between various locations and travel as required. Compliance with uniform standards as per organizational dress code is mandatory.
Key Responsibilities:
- Adheres to the established competencies of the organization, demonstrating leadership qualities appropriate to the role.
- Conducts regular security inspections of the premises and surrounding areas as assigned.
- Identifies and documents patterns related to security concerns, providing recommendations for improvement.
- Accurately gathers information for incident reports, ensuring clarity and factual accuracy, and submits reports promptly.
- Responds efficiently to all service requests communicated through various channels in a professional manner.
- Manages the collection, inventory, and return of lost items and personal belongings in accordance with established policies.
- Enforces all organizational policies and state laws relevant to the security operations.
- Regulates facility parking through patrols and appropriate enforcement measures.
- Assists healthcare staff in managing difficult patients or visitors.
- Exhibits competence in performing assigned duties while considering the specific needs of individuals served.
- Demonstrates proficiency in operating security systems and communication devices.
- Maintains a safe environment by reporting any observed safety hazards during security rounds.
- Adapts assessment and care methods to meet the diverse needs of individuals served.
- Possesses demonstrated skills in the use of security equipment and techniques.
- Regularly encounters challenging behaviors and high-stress situations.
- May face hazardous conditions such as fires or chemical spills.
- Engages in physical activities including walking, standing, and lifting as part of the role.
- Completes additional tasks as assigned.
Qualifications:
- High School Diploma or equivalent is required.
- Must maintain mental alertness at all times.
- Excellent written and verbal communication skills are essential.
- Ability to make prompt decisions regarding laws and policies is necessary.
- Must effectively manage multiple tasks and prioritize responsibilities.
- Capability to handle personal stress and potential confrontations is required.
Experience:
- A minimum of two years of experience in armed security is preferred, with military service considered as a substitute.
- Experience in law enforcement is advantageous.
- Prior experience in healthcare security is preferred.
Certifications:
- Active Level 3 Certification is required.
- Compliance with state-specific security commission requirements is necessary.
- Completion of verbal de-escalation training within the first 60 days of employment is required.
- Basic Life Support (BLS) certification must be obtained within 60 days of hire.
- Additional training in security protocols and emergency management is required within specified timeframes.
- Successful completion of all pre-employment assessments is mandatory.
- Must possess a valid driver's license.
Work Type:
This is a full-time position.
Equal Employment Opportunity: We are committed to providing an inclusive environment for all employees.
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