Receptionist for Healthcare Services

2 weeks ago


Marshall, Texas, United States Healthcare Express Full time
Job Overview

Are you someone who excels at creating positive first impressions?

Do you have a knack for making everyone feel welcome?

If this resonates with you, Healthcare Express is looking for dependable and enthusiastic individuals to join our team as a vital part of our patient care operations.


KEY RESPONSIBILITIES

  • Welcome patients and confirm their information in our system
  • Assist patients by providing necessary information and support
  • Respond to phone inquiries in a timely and courteous manner
  • Ensure clinic forms are adequately stocked and available
  • Maintain accurate financial records on patient accounts, including processing payments and issuing receipts
  • Digitally file patient information and reports
  • Uphold strict patient confidentiality
  • Verify patient insurance details
  • Address patient inquiries and concerns promptly
  • Maintain professionalism in all interactions with patients and healthcare staff
  • Be adaptable for cross-training opportunities
  • Occasionally undertake additional tasks beyond standard responsibilities
  • Proactively identify and implement improvements that align with our organizational values
  • Perform other duties as necessary to support our mission and vision

Compensation: Starting at $15.00 per hour, based on experience.

Work Schedule: Flexible hours, with a commitment of 30+ hours per week.

Available Benefits: Health Insurance, Dental, Vision, Life Insurance, Short and Long Term Disability, Accident Coverage, Critical Illness Insurance, Paid Time Off, and Bereavement Leave.


This role demands exceptional organizational skills, unwavering confidentiality, effective communication abilities, and outstanding customer service. Familiarity with clinical office operations and HIPAA regulations is essential. Proficiency in computer systems is required. This position plays a crucial role in the overall success of our organization. We foster personal development for every team member and promote a vibrant workplace culture, including monthly themed dress-up days.

Healthcare Express operates multiple urgent care facilities and a specialty clinic, providing essential services across various regions.


All employment offers are contingent upon successful completion of a pre-employment drug screening and background check.



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