Receptionist for Healthcare Services

1 week ago


Marshall, Texas, United States Healthcare Express Full time
Job Overview

Are you someone who creates EXCEPTIONAL first impressions?

Do you ENJOY meeting new people?

If so, Healthcare Express is looking for dependable and enthusiastic individuals to join our D.O.F.I. team. What does D.O.F.I stand for? It stands for Director of First Impressions. As the initial point of contact, the front desk role is crucial to our organization and the care we provide to our patients.


KEY RESPONSIBILITIES

  • Welcome patients and confirm their information in our system
  • Assist and provide information to patients as needed
  • Respond to phone inquiries promptly and courteously
  • Ensure clinic forms are consistently stocked
  • Maintain accurate payment records on patient accounts (including cashiering duties, posting charges, and generating receipts)
  • Digitally file patient information and reports
  • Uphold strict patient confidentiality
  • Verify insurance details
  • Address patient inquiries and concerns efficiently
  • Maintain a professional attitude with both patients and medical personnel
  • Be adaptable for cross-training opportunities
  • Occasionally perform tasks beyond standard responsibilities
  • Observe and take initiative to enhance our organizational representation
  • Other duties as required to support our vision, mission, and core values

Compensation: Starting at $15.00/hour based on experience.

Work Schedule: Flexible hours, 30+ hours per week.

Available Benefits: Health Insurance, Dental, Vision, Life Insurance, Short and Long Term Disability, Accident Coverage, Critical Illness Insurance, Paid Time Off, and Bereavement Leave.


This role demands exceptional organizational skills, unwavering confidentiality, effective communication abilities, and outstanding customer service. Candidates should possess familiarity with clinical office operations and HIPAA regulations. A basic understanding of computer systems is essential. This position plays a pivotal role in the overall success of our organization. We foster personal development for every team member and promote a unique culture that values a positive work environment. In fact, we prioritize having fun at work, hosting monthly themed dress-up days.

Healthcare Express operates multiple urgent care facilities and a specialty clinic, along with a medical billing department.


All employment offers are contingent upon successful completion of a pre-employment drug screening and background check.



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