Sales Representative
1 week ago
Job Summary:
The Sales Representative is the property's sales representative whose primary duties are to greet prospects, to present professionally the features and benefits of their assigned property and properly secure lease agreements from qualified persons.
A Sales Representative is very service-oriented and strives to make current residents feel welcome and comfortable in their community.
The Sales Representative will contact a person of authority should any situation warrant an action or decision not included in his or her duties and responsibilities.
Key Responsibilities:
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Maintain a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and residents meet.
- Maintain work area in a clean and organized manner.
- Inspect models and make ready vacancies daily to ensure cleanliness.
- Answer incoming phone calls and handle each call whether it is a prospect call, irate resident, service request, etc.
- Greet prospective residents, qualify and determine their needs and preferences, professionally present the community and specific apartment(s) while pointing out features and benefits.
- Maintain awareness of local market conditions and trends.
- Contribute ideas to the Manager for marketing the property and for improving resident satisfaction.
- Perform outreach marketing duties.
- Correctly complete all lease applications, process application verification and notify prospective residents of results.
- Complete all lease paperwork including related addenda per SunRidge policy.
- Accept rent and deposit – not to include cash or incomplete money orders.
- Provide receipt upon request using only approved SunRidge receipts from receipt book.
- Enter phone and/or walk-in traffic from Welcome Cards into the computer daily.
- Physically inspect property when on grounds, pick up litter and report any service needs to Manager.
- Inventory office supplies on a weekly basis.
- Report needs to manager.
- Organize and file appropriate reports, leases and paperwork daily.
- Attend company meetings when requested.
- Document all resident communication (verbal and written) in lease file conversation log.
- Assist Manager and Assistant Manager in preparation of daily and weekly reports, market surveys, etc.
- Accompany outside vendors on service request calls for occupied apartments when necessary.
Requirements:
- Maintaining good leasing and closing skills.
- Being and staying organized.
- Possessing basic computer skills.
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