Front Office Receptionist

2 hours ago


Honolulu, Hawaii, United States Halekulani Hotel Full time
Job Title: Front Office Receptionist

Halekulani Hotel is seeking a highly skilled and customer-focused Front Office Receptionist to join our team. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless check-in and check-out experience for our valued guests.

Key Responsibilities:
  • Manage guest reservations, check-ins, and check-outs in a timely and efficient manner
  • Provide exceptional guest service, responding to guest inquiries and resolving any issues that may arise
  • Process guest payments, handle cash and credit transactions, and maintain accurate records
  • Collaborate with the front office team to ensure seamless communication and efficient operations
  • Maintain a clean and organized front office environment, adhering to hotel standards
Requirements:
  • Previous experience in a front office or customer service role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • High school diploma or equivalent required; some college or hospitality training preferred
What We Offer:
  • A competitive hourly rate, with opportunities for advancement and professional growth
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • A comprehensive benefits package, including medical, dental, and vision coverage


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