Receptionist

2 days ago


Honolulu, Hawaii, United States SCI Shared Resources LLC Full time
Job Summary

We are seeking a skilled Receptionist to join our team at Ballard Family Moanalua Mortuary-Honolulu. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and support.

Key Responsibilities
  • Greet guests and visitors, offering assistance and direction as needed.
  • Answer routine questions and provide information about services, products, and location directions.
  • Notify staff members of appointments and escort guests to appropriate rooms.
  • Immediately notify management of customer service and security issues.
  • Receive deceased belongings from family members and follow chain of custody procedures.
  • Answer, screen, and route incoming calls to appropriate staff members.
  • Maintain a comfortable environment for clients, providing beverages and other amenities as needed.
  • Perform light typing, proofreading, data entry, and printing tasks.
Requirements
  • High School Diploma or equivalent.
  • Six months of general office, receptionist, or administrative support experience preferred.
  • Proficient in operating telephones, fax, copier, and MS Office Suite.
  • Clear and professional speaking voice and tone.
  • Professional interpersonal skills to handle sensitive and confidential situations.
Benefits
  • Medical, dental, and vision insurance.
  • Flexible Spending Accounts (health care and dependent care).
  • Health Savings Account with Company Contribution.
  • Sick Leave, Short-Term Disability, and Long-Term Disability.
  • Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, and Dependent Life Insurance.
  • SCI 401(k) Retirement Savings Plan with Company match.
  • Employee Assistance Program.

Location: US-HI - Honolulu

Job Type: Full-time


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