Receptionist
2 days ago
We are seeking a skilled Receptionist to join our team at Ballard Family Moanalua Mortuary-Honolulu. As a Receptionist, you will be the first point of contact for clients and visitors, providing exceptional customer service and support.
Key Responsibilities- Greet guests and visitors, offering assistance and direction as needed.
- Answer routine questions and provide information about services, products, and location directions.
- Notify staff members of appointments and escort guests to appropriate rooms.
- Immediately notify management of customer service and security issues.
- Receive deceased belongings from family members and follow chain of custody procedures.
- Answer, screen, and route incoming calls to appropriate staff members.
- Maintain a comfortable environment for clients, providing beverages and other amenities as needed.
- Perform light typing, proofreading, data entry, and printing tasks.
- High School Diploma or equivalent.
- Six months of general office, receptionist, or administrative support experience preferred.
- Proficient in operating telephones, fax, copier, and MS Office Suite.
- Clear and professional speaking voice and tone.
- Professional interpersonal skills to handle sensitive and confidential situations.
- Medical, dental, and vision insurance.
- Flexible Spending Accounts (health care and dependent care).
- Health Savings Account with Company Contribution.
- Sick Leave, Short-Term Disability, and Long-Term Disability.
- Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, and Dependent Life Insurance.
- SCI 401(k) Retirement Savings Plan with Company match.
- Employee Assistance Program.
Location: US-HI - Honolulu
Job Type: Full-time
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