Customer Relationship Manager
3 weeks ago
The Customer Relationship Executive at Steampunk is a key player in identifying, cultivating, and advancing customer relationships that drive new business growth. This role requires a sales professional with a proven track record of success, experience in navigating Federal acquisitions processes, and a strong ability to build relationships with new and existing clients.
Key Responsibilities:
• Develop and execute client call plans to assess win probability and shape acquisition strategies
• Conduct analysis of competitive and industry trends to identify new opportunities and partnerships
• Work with capture resources to develop win strategies and perform opportunity marketing
• Represent Steampunk in industry associations and groups to increase brand awareness and develop strategic relationships
Requirements:
• Bachelor's degree in Business, Marketing, Computer Science, or related field
• Minimum 6 years of experience in IT, preferably in business development or sales
• Demonstrated experience in navigating Federal acquisitions processes successfully
• Strong organization, presentation, and planning skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
Personal Qualities:
• Self-motivated, confident, and entrepreneurial
• Thrives in a high-energy, fast-paced environment
• Proven ability to present an exceptional leadership style, with intellectual strength, creativity, and strategic thinking
About Steampunk:
Steampunk is a change agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health, and DoD sectors. We focus on investing in our employees to enable them to do their greatest work and rewarding them for outstanding contributions to our growth. We are an equal opportunity employer and participate in the E-Verify program.
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