Client Relationship Manager

3 weeks ago


Bloomington, Illinois, United States Steampunk Full time
Overview

The Client Relationship Executive (CRE) at Steampunk is responsible for identifying, cultivating, and advancing customer relationships that directly generate new business. This CRE role is responsible for identifying leads, qualifying opportunities, and closing deals with Department of Homeland Security (DHS) clients.

Key Responsibilities
  • Develop mature customer relationships to drive lead generation and opportunity qualification.
  • Analyze industry trends and competitive landscapes to identify new opportunities and potential partners.
  • Build relationships with new clients, partners, and vendors to accelerate growth in new accounts.
  • Participate in government-relevant industry associations to build brand awareness and cultivate broad relationships for future business pursuits.
  • Conduct analysis of competitive and industry trends to identify new vehicles, opportunity pipelines, and partnerships.
  • Work with capture resources to develop the overall win strategy and perform associated opportunity marketing.
  • Develop, organize, and execute client call plans, assessing win probability, and working with clients to shape acquisition strategies.
  • Represent Steampunk within industry associations/groups to increase brand awareness and develop strategic relationships with new partners/vendors.
Qualifications
  • Bachelor's Degree in Business, Marketing, Computer Science, Systems Engineering, or related field.
  • Minimum 5 years of experience in IT business development or sales.
  • Demonstrated experience in navigating Federal acquisitions processes successfully.
  • Successful track record of identifying and closing opportunities.
  • Strong organization, presentation, and planning skills and experience.
  • Excellent written/verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced, high growth environment.
  • Experience with DHS agencies, including but not limited to FEMA, TSA, USCG, and others.
Personal Style

We are seeking a self-motivated, confident, and entrepreneurial individual who thrives in a high-energy, fast-paced environment. The ideal candidate will have a proven ability to present an exceptional, energetic, and engaging leadership style, which is manifested in every word and action. Intellectual strength, with a disruptive thought process and a unique perspective, is essential. High moral values, confidence, humility, and integrity are also required. A creative and strategic outlook, with the flexibility to respond to changing demands, is necessary to understand broader corporate strategy. A hands-on operating style, with a desire to roll up sleeves and provide vision that inspires confidence and motivates team members at all levels, is also required.



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