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Customer Sales Representative

2 months ago

Bloomington, Illinois, United States Richmond Marketing Inc Full time

{"Job Title": "Customer Sales Representative", "Job Summary": "We are seeking a skilled Customer Sales Representative to communicate with customers, identify their needs, and provide solutions that ensure a great customer service experience with Richmond Marketing Inc. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure.", "Responsibilities": ["Meet with customers in a retail setting and promote clients products and services", "Identify customer needs, collect relevant information, and provide solutions", "Refer to premade scripts for customer service topics", "Use best practices in customer service techniques to develop rapport and build relationships", "Document all customer interactions", "Meet personal and team quotas", "Attend trainings to maintain up-to-date skills and knowledge"], "Qualifications": ["High school diploma/GED", "Previous experience as a Customer Service Representative or similar role", "Comfortable using computers and customer management software", "Excellent phone and verbal communication skills", "Understanding of active listening techniques", "Ability to work well under pressure", "Highly organized with time management skills"]}