Customer Service Sales Associate
2 weeks ago
Express, Inc. is a leading multi-brand fashion retailer dedicated to fostering confidence and encouraging self-expression. The company encompasses several brands, including Express, Bonobos, and UpWest, providing a diverse range of styles and high-quality products through both physical locations and online platforms. With over 530 retail outlets across the United States and Puerto Rico, Express, Inc. is focused on delivering a secure and welcoming shopping atmosphere for all customers.
Position: Retail Sales AssociateKey Responsibilities:- Ensure a tidy and well-organized sales area, checkout, fitting rooms, and stock areas to maintain a safe environment for patrons.
- Adhere to company policies and protocols to prioritize the safety of both team members and customers.
- Assist in implementing product launch changes in accordance with company standards.
- Provide an exceptional customer experience by efficiently processing transactions and effectively resolving customer inquiries.
- Promote credit and loyalty initiatives to enhance customer engagement.
- Carry out additional duties as assigned by the supervisor.
- High school diploma or equivalent qualification.
- 0-2 years of relevant experience in a similar role.
- Competent in using technology, including iPads and point-of-sale systems.
- Willingness to work evenings, weekends, and flexible hours.
- Proven customer service and communication abilities.
- Capability to collaborate effectively within a team environment.
- Comprehensive medical, dental, and vision insurance.
- 401(k) plan with company matching.
- Employee merchandise discount.
- Paid time off.
- Parental leave benefits.
$23.00 per hour
Express, Inc. is an equal opportunity employer committed to providing reasonable accommodations for individuals with disabilities.
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