Customer Service Sales Associate

2 weeks ago


Santa Clara, California, United States Express Full time
About Express, Inc.

Express, Inc. is a leading multi-brand fashion retailer dedicated to fostering confidence and encouraging self-expression. The company encompasses several brands, including Express, Bonobos, and UpWest, providing a diverse range of styles and high-quality products through both physical locations and online platforms. With over 530 retail outlets across the United States and Puerto Rico, Express, Inc. is focused on delivering a secure and welcoming shopping atmosphere for all customers.

Position: Retail Sales AssociateKey Responsibilities:
  • Ensure a tidy and well-organized sales area, checkout, fitting rooms, and stock areas to maintain a safe environment for patrons.
  • Adhere to company policies and protocols to prioritize the safety of both team members and customers.
  • Assist in implementing product launch changes in accordance with company standards.
  • Provide an exceptional customer experience by efficiently processing transactions and effectively resolving customer inquiries.
  • Promote credit and loyalty initiatives to enhance customer engagement.
  • Carry out additional duties as assigned by the supervisor.
Experience & Qualifications:
  • High school diploma or equivalent qualification.
  • 0-2 years of relevant experience in a similar role.
  • Competent in using technology, including iPads and point-of-sale systems.
  • Willingness to work evenings, weekends, and flexible hours.
  • Proven customer service and communication abilities.
  • Capability to collaborate effectively within a team environment.
Compensation and Benefits:
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company matching.
  • Employee merchandise discount.
  • Paid time off.
  • Parental leave benefits.
Hourly Wage:

$23.00 per hour

Express, Inc. is an equal opportunity employer committed to providing reasonable accommodations for individuals with disabilities.



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