Customer Service Sales Associate

1 week ago


Santa Clarita, California, United States The Men's Wearhouse, Inc. Full time

Position Title: Retail Sales Associate - Part Time

Overview

As a Retail Sales Associate, you will be expected to follow the guidance and operational strategies set by your Store Manager. Your primary goal is to enhance sales by delivering outstanding customer service and fostering long-lasting relationships with clients.

Key Responsibilities

Sales and Customer Engagement:

Establish a rapport with customers from the initial greeting to post-sale follow-up. Provide timely assistance to all customers, including those seeking tuxedo rentals.

Set and track your personal sales targets and strive to achieve your volume goals while ensuring a high-quality sales experience.

Engage with wedding occasion customers at the appropriate time during consultations to promote rental, retail, or custom sales.

Operational Duties:

Exhibit proficiency in all aspects of tuxedo rental operations and ensure that all sales support staff adhere to these standards.

Participate in bridal shows in your area as needed.

Assist with receiving shipments, organizing new merchandise, and maintaining a tidy store environment.

Physical and Mental Requirements:

Follow and execute detailed instructions effectively. Learn and apply company policies, procedures, and product knowledge.

Communicate clearly and professionally with both coworkers and customers.

Thrive in a dynamic and competitive sales environment.

Perform physical tasks such as bending, squatting, and reaching to assist customers and manage merchandise.

Operate a computer and cash register, including manual tasks such as processing transactions and handling merchandise.

Stand and walk for extended periods, occasionally up to twelve hours per day.

Engage in frequent physical activities, including bending, twisting, and lifting up to 50 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Diversity and Inclusion:

Our company values diversity and provides equal employment opportunities to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.



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