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Office Administrator
2 months ago
We are a leading company in the irrigation industry, dedicated to providing innovative solutions for our customers. Our team is passionate about delivering exceptional service and promoting from within to ensure career growth and development.
Job Title: Office Administrator and Customer Support ExpertWe are seeking a highly organized and skilled Office Administrator and Customer Support Expert to join our team. As a key member of our office staff, you will be responsible for the general operation of our office, including greeting visitors, answering incoming phone calls, and delivering world-class service to our customers.
Key Responsibilities:- Oversee the general operation of the office
- Greet visitors and answer a high-volume of incoming phone calls
- Provide administrative support in lead generation, customer loyalty, accounting, and daily office procedures
- Answer all incoming sales, service, and vendor phone calls
- Coordinate the installation and service department
- Maintain databases such as Contact Management System, Access, etc.
- Manage customer mailings, incoming mail, and email
- Manage calendar of events
- Update and manage various reports and programs (sales, phone, loyalty, etc.)
- Order inventory and supplies
- 2+ years of experience in office administration
- Outstanding organizational skills to manage multiple priorities in a timely fashion
- Exposure to customized Customer Relationship Manager (CRM) systems
- Excellent interpersonal and communication skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Problem solver and systematic in approach
We offer a competitive compensation package, including career advancement opportunities, a great work environment with a team atmosphere, and benefits for qualified individuals.