Retail Management Coach, Stocking Operations

3 weeks ago


Bartow, Florida, United States Walmart Full time
Position Overview:

This role is pivotal in overseeing and enhancing the stocking operations within our retail environment. As a leader, you will be responsible for fostering a productive team atmosphere through effective training, active listening, and constructive feedback. Your engagement with store associates will involve regular store tours and collaborative discussions regarding operational efficiencies and business strategies.

Key Responsibilities:

1. **Team Leadership:**
- Cultivate and mentor teams by providing comprehensive training and support.
- Actively listen to associates to address their needs and concerns.

2. **Operational Excellence:**
- Communicate and collaborate with associates at all levels to enhance store operations.
- Lead initiatives that align with company goals and promote effective change management.

3. **Customer Service Standards:**
- Model exceptional customer service practices and ensure associates adhere to the One Best Way (OBW) service model.
- Address customer inquiries and complaints promptly, ensuring a high-quality shopping experience.

4. **Financial Performance:**
- Analyze P&L statements to drive financial success in the designated area.
- Implement strategies to manage expenses and optimize inventory flow.

5. **Associate Development:**
- Oversee hiring, training, and performance management of hourly associates.
- Promote diversity and inclusion within the team and ensure clear communication of expectations.

6. **Compliance and Ethics:**
- Uphold company policies and ethical standards, ensuring all associates are informed and compliant.
- Foster an environment of accountability and continuous improvement.

Benefits:

At Walmart, we offer a competitive compensation package that includes health benefits, retirement plans, and paid time off. Our associates also have access to educational programs that support career advancement and personal growth.

Minimum Qualifications:

- 2 years of college education; OR 1 year of retail experience coupled with 1 year of supervisory experience; OR 2 years of general work experience with 1 year in a supervisory role.

Preferred Qualifications:

- Bachelor’s degree in Business Management or related field, along with experience in supervising a team of five or more associates.
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