Environmental Services Operations Manager

5 days ago


Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time
Job Summary

We are seeking a highly skilled and experienced Environmental Services Lead Attendant to join our team at Colonial Downs + Rosie's Gaming Emporium. As an EVS Lead Attendant, you will play a critical role in ensuring the highest standards of cleanliness and service quality throughout our casino, administrative offices, and public areas.

Key Responsibilities
  • Assist EVS Supervisors in maintaining exceptional standards of cleanliness and service quality.
  • Lead by Example as the primary point of contact for team members on that shift, providing guidance and support as needed.
  • Review Feedback from daily inspections with EVS Leadership to identify areas for improvement.
  • Manage Supplies and cleanliness of storage locations, including inventory management.
  • Prepare for Shifts by ensuring all necessary supplies are ready for the upcoming shift.
  • Maintain Equipment to ensure it is in good working condition.
  • Train Team Members to ensure they are properly trained to their assigned tasks.
  • Conduct Daily Inspections of all gaming and non-gaming EVS areas to ensure high standards are met.
  • Respond to Guest Requests in a timely and professional manner.
  • Maintain Confidentiality of all confidential and proprietary information.
  • Project a Professional Image at all times, both personally and professionally.
  • Attend Departmental Meetings and other related meetings as required.
  • Complete Reports in a timely manner to meet deadlines.
Regulatory and Compliance Responsibilities
  • Attend Required Training Sessions offered by the Company.
  • Obtain and Retain Required Licenses.
  • Perform Duties in Compliance with local laws and regulations.
  • Ensure Minors are Not Allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
  • Have Knowledge of Ordinances, regulations, laws, policies, and procedures relating to the Team Member's department.
  • Have Knowledge of Problem Gaming Programs and report any acts of wrongdoing.
Education, Training, and Experience
  • Must be at least 18 years of age.
  • Must have a High School Diploma.
  • Must have at least 3 years of Cage Management experience.
  • Must be Proficient in Microsoft Office Suite.


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