Account Associate
11 hours ago
As a Customer Service Representative for Saul Asian-Sales - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients. Your primary responsibility will be to establish and maintain customer relationships, providing prompt and accurate service to meet their needs.
Key Responsibilities:
- Develop and maintain customer relationships through regular follow-ups and communication.
- Provide accurate and timely information to customers regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and develop leads to schedule appointments.
- Market appropriate products and services to meet customer needs.
Requirements:
- Excellent interpersonal and communication skills.
- Ability to work in a team environment and multi-task.
- Proactive problem-solving skills and attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Bilingual - Spanish preferred.
What We Offer:
- Hourly pay plus commission/bonus.
- Paid time off (vacation and personal/sick days).
- Flexible hours.
- Growth potential/Opportunity for advancement within the agency.
We are looking for a motivated and customer-focused individual to join our team. If you are enthusiastic about providing exceptional customer service and have a passion for insurance and financial services, we encourage you to apply.
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Account Associate
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