Residential Support Specialist
2 weeks ago
Location: Brooklyn, NY
Compensation: $20.00 per hour
Shift: Day
About Us:
The Fortune Society, Inc. has dedicated over 54 years to its mission of facilitating successful reintegration from incarceration and advocating for alternatives to incarceration, thereby enhancing community strength.
Organizational Impact:
As one of the leading organizations in the field of reentry and justice-informed services, Fortune provides essential skills and comprehensive support to individuals who have been incarcerated, helping them to break the cycle of crime and build fulfilling lives within their communities.
Position Summary:
The Residential Support Specialist is tasked with ensuring a secure and safe environment for residents, staff, and visitors.
Key Responsibilities:
1. Supervise all residents and visitors entering and exiting the facility.
2. Maintain a detailed log of all activities in the communication logbook.
3. Conduct regular patrols of resident floors and administrative areas.
4. Perform perimeter checks of the facility.
5. Respond to crisis situations and provide necessary support.
6. Collect and manage maintenance requests and submit them accordingly.
7. Facilitate orientation for new residents regarding building procedures (e.g., emergency exits, waste disposal, laundry, etc.).
8. Handle phone inquiries and direct calls as needed.
9. Monitor security surveillance systems and perform additional duties as assigned.
Qualifications:
- High school diploma or equivalent (GED/HSE) or relevant experience.
- Background in institutional settings or security services is preferred.
- CPR and First Aid certification is advantageous.
- Willingness to obtain CPR and First Aid certification post-employment.
- Proficient in computer-based data entry and Microsoft Office applications.
- Strong written and verbal communication skills.
- Excellent judgment and conflict resolution abilities.
- Must be fully vaccinated against COVID-19 with an authorized vaccine or have an approved exemption.
Compensation:
Hourly rate of $20.00
Travel Requirements:
Occasional travel may be necessary for meetings or training sessions.
Physical Requirements:
Ability to monitor hallways in a multi-story building and climb stairs as needed.
The responsibilities and qualifications outlined are representative of the knowledge, skills, and abilities required for this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
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