Head of Family Support Services

2 weeks ago


Brooklyn, New York, United States The Children's Village Full time
Job Overview

This position requires proficiency in both English and Spanish, both in written and verbal communication.

Role Summary:

The Lead Residential Support Specialist is tasked with ensuring the overall well-being and security of families and children residing at the facility. This includes conducting regular inspections throughout the premises and interacting with families to foster a supportive environment. The Lead Residential Support Specialist will collaborate with the security personnel and management if any issues or concerns arise. Additionally, this role may involve accompanying case managers during room evaluations as necessary. Monitoring shared spaces to guarantee appropriate usage is also a key responsibility. The Lead Residential Support Specialist will perform intake assessments during evening, overnight, and weekend shifts as required. Furthermore, this position includes the responsibility of scheduling and overseeing residential support staff during their assigned shifts.

Qualifications:

  • Associate's degree; Bachelor's degree is preferred.
  • Experience in a shelter or residential environment is essential.
  • Familiarity with CARES is advantageous.
  • Bilingual proficiency in English and Spanish (both written and spoken) is mandatory.
  • A Food Protection Certificate is required within the initial weeks of employment.
  • A valid Driver's License is preferred.
The Children's Village is committed to providing equal employment opportunities and does not discriminate against any employee or applicant based on various protected classifications.

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