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Medical Office Coordinator

4 weeks ago

GondrecourtleChâteau, Grand Est, United States Premise Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Receptionist to join our team at Premise Health. As a key member of our front desk team, you will be responsible for maintaining accurate and up-to-date patient charts, answering phone calls, and providing exceptional customer service to our patients and healthcare providers.

Key Responsibilities
  • Maintain and organize patient charts, including generating chart numbers, filing, and pulling charts as needed
  • Answer phone calls and respond to inquiries, directing callers to appropriate personnel or initiating a triage slip as necessary
  • Provide exceptional customer service to patients and healthcare providers, responding to their needs and concerns in a timely and professional manner
  • Work collaboratively with the healthcare team to ensure seamless communication and coordination of patient care
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred
  • 1-2 years of experience in a medical office or healthcare setting, with a focus on patient charting and customer service
  • Excellent communication and organizational skills, with the ability to work in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive patient information with discretion