Front Desk Coordinator

18 hours ago

GondrecourtleChâteau, Grand Est, United States RADIAS Health Full time
Front Desk Coordinator

RADIAS Health is seeking a highly organized and customer-focused Front Desk Coordinator to manage the main lobby area. The ideal candidate will have excellent communication and interpersonal skills, and strong attention to detail.

Key Responsibilities:
  • Greet and assist visitors, promptly notifying employees of their presence.
  • Effectively communicate messages, requests, and information to staff and supervisors via telephone, email, and/or text.
  • Maintain the privacy of both individuals being served and employees in the reception area, ensuring respect for their confidentiality.
  • Demonstrate professionalism and establish appropriate boundaries at all times, managing and de-escalating difficult situations as needed with the support of clinical staff.
  • Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
  • Contribute to various projects, including data entry, mailings, and document preparation as required.
  • Handle incoming, outgoing, and inner office mail, as well as manage the postage meter.
  • Complete all necessary paperwork, eligibility checks, and reports in a timely and organized manner.
  • Ensure the smooth opening and closing of the reception area each day, including setting the phone system to the appropriate day/night mode.
  • Maintain a presentable reception area at all times.
Requirements:
  • High School diploma or equivalent.
  • Knowledge of office management with good clerical and organization skills.
  • Knowledge of Microsoft Office products.
  • Ability to manage a multiline phone system.
Preferred:
  • Experience working in a mental health clinic or other mental health setting.
Benefits:
  • 4 weeks PTO first year of employment
  • Casual dress code
  • 12 holidays
  • Medical (complementary access to NICE healthcare, a free primary care), dental, vision, life insurance
  • Tuition reimbursement and Loan Repayment
  • Reimbursement for professional licensure fees
  • Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
  • 403b retirement plan with an employer percentage match
  • Employer paid short-term and long-term disability insurance
  • Bereavement and paid parental leave
  • Wellness program to support employee overall health and well-being
  • Mileage reimbursement
  • And more

RADIAS Health is proud to be a LGBTQIA+, anti-racist, all-inclusive, and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as protected veteran, status as a qualified individual with a disability, or any other protected class status.

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