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Account Coordinator

1 month ago

GondrecourtleChâteau, Grand Est, United States Express Employment Professionals Defunct Full time
Job Overview:

As an Account Coordinator at Express Employment Professionals, you will play a crucial role in supporting Account Executives while being the primary point of contact for clients. Your responsibilities will include managing client projects, preparing quotes, and ensuring the seamless flow of operations.

Key Responsibilities:
• Prepare necessary documentation for project production, including order entry, scheduling, and invoicing.
• Process quotes and proposals quickly to meet client demands.
• Coordinate and follow up on installations to ensure smooth execution.
• Monitor and communicate order updates, changes, and statuses with clients and internal teams.
• Address and resolve client complaints in a timely manner.
• Collaborate with clients and various departments to meet product specifications and enhance processes.

Requirements:
• Experience in the Graphics Industry is a MUST.
• Customer service experience in printing or promotional marketing.
• Background in print production or traffic management is an advantage.
• Proficiency in Microsoft Office, particularly Excel.
• Strong ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.

Perks & Benefits:
• Friendly, team-oriented atmosphere with room for growth.
• Annual performance reviews and potential pay increases based on individual performance.
• Yearly bonus program (subject to company performance; no bonus last year due to increased facility costs).