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Front Office Supervisor

2 months ago

Rockville, Maryland, United States Highgate Hotels Full time
{"title": "Front Office Supervisor", "description": "Job Summary

Highgate Hotels is seeking a Front Office Supervisor to provide exceptional guest service and lead the front desk team in delivering a memorable experience for our guests.

Key Responsibilities
  • Lead the front desk team in providing attentive, courteous, and efficient service to guests
  • Maximize room revenue and occupancy through effective management of the front desk
  • Ensure accurate and timely processing of guest transactions and requests
  • Monitor and maintain the front desk area to ensure a clean and organized environment
  • Collaborate with other departments to ensure seamless guest experience
Requirements
  • High school diploma or equivalent required
  • College coursework in hospitality or related field preferred
  • Previous experience in a hotel or related field preferred
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and multitask
What We Offer

Highgate Hotels offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

", "lang_code": "en-US"}