Office Supervisor

1 week ago


Rockville, Maryland, United States Maryland Oncology Full time
Job Summary:

We are seeking a highly skilled and experienced Office Supervisor to join our team at Maryland Oncology Hematology. The successful candidate will be responsible for coordinating and operating the office functions at one or multiple locations, acting as a liaison with physicians, patients, and other office staff, and supervising and coordinating office staff activities and responsibilities.

Key Responsibilities:

Oversees all office functions, including recruitment, hiring, and supervision of office staff.
Develops and maintains a professional department that assists the organization toward its goal of improving cost effectiveness of health care delivery.
Acts as liaison between physicians, administration, and business departments.
Coordinates office procedures with office, medical staff, and billing to ensure smooth flow of information within departments.
Participates in the completion of month end close checklist for all assigned items to ensure meeting or exceeding corporate timelines.
Implements and complies with Company Reimbursement Policies and Procedures to maximize efficiency.
Reviews all attorney requests and records to ensure proper authorization has been obtained and all documentation is present.
Oversees insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations.
Ensures that authorizations are obtained in a timely manner.
Reviews posting of charges from encounter forms and hospital charges within 24 hours.
Maintains knowledge of current health care and billing trends and practices.
Supervises the daily activities of office staff.

Requirements:

High school diploma or equivalent.
Seven years of medical office experience.
Minimum of one year of supervisory experience.
Knowledge of governmental, legal and regulatory provisions related to collection activities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves frequent interaction with staff, patients, and the public.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending, and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier, and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
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