Medical Scheduling Operations Manager
2 weeks ago
ENT and Allergy Associates of Florida has been dedicated to meeting patient needs for over six decades. We invite you to become part of a vibrant team that is at the forefront of healthcare services.
This role presents a remarkable opportunity for a qualified individual seeking a full-time, Monday to Friday management position overseeing the patient scheduling and insurance verification division. The ideal candidate will possess previous management experience in a medical front office, call center, or insurance verification setting.
Key Responsibilities:
- Oversee daily departmental operations, including scheduling for multiple healthcare providers and managing insurance verifications.
- Communicate financial responsibilities to patients effectively.
- Collaborate closely with practice location staff and managers to enhance workflow processes.
- Implement process improvements and conduct analytical reporting.
Qualifications:
- A minimum of three (3) years of relevant experience in insurance verification, front office management, claims, billing, or call center operations.
- Proficient in using Availity and various Insurance Payor websites for benefit verification.
- Exceptional verbal and written communication skills.
- Strong analytical abilities and proficiency in Microsoft Office, particularly Excel.
- Bilingual (Spanish) is advantageous.
- Outstanding customer service skills.
- Ability to work independently with minimal supervision.
- Proven capability to think critically, manage multiple tasks, and lead a team of over 20 staff members.
Physical Requirements:
Must possess the coordination and physical dexterity necessary to utilize various office equipment effectively. The role may require sitting, standing, bending, and lifting up to 20 pounds. Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions.
Your career deserves the best, including competitive salaries and a workplace culture founded on pride, integrity, quality, teamwork, and service.
This organization is an equal-opportunity employer.
We conduct comprehensive background checks, including criminal, credit, and drug testing (including nicotine and tobacco) for all candidates under consideration.
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