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Operations Manager
2 months ago
The Karp Group is a dynamic and rapidly growing real estate firm headquartered in Boca Raton, FL. We specialize in residential and commercial properties, dedicated to providing exceptional service and value to our clients.
Job SummaryWe are seeking a highly skilled and experienced Real Estate Operations Manager to join our team. As a key member of our operations department, you will play a crucial role in streamlining the operations of our transaction team, ensuring smooth and efficient processes that enhance productivity and client satisfaction.
Key Responsibilities- Oversee and streamline the operations of our transaction team, ensuring efficient workflow and productivity.
- Manage and optimize daily operations of the company's transaction management team and listing coordination team.
- Oversee transaction & listing coordination, including preparing and reviewing contracts, managing documentation, and ensuring compliance with legal requirements.
- Provide administrative support to the sales team, including scheduling appointments, managing calendars, and organizing meetings.
- Coordinate marketing efforts, including listing presentations, advertising campaigns, and digital marketing strategies.
- Monitor and report on transaction team performance, providing insights and recommendations for improvement.
- Ensure exceptional client service by leading with a sense of urgency and a strong focus on the client.
- Conduct regular audits of sales processes and documentation to ensure accuracy and compliance with local, state, and federal regulations.
- Supervise and support transaction management staff, including onboarding, training, and performance evaluations.
- Bachelor's degree in Business, Real Estate, Project Management, or a related field.
- Minimum of 2 years of experience in management, operations, or administrative support.
- Proven track record of successfully managing an operations department, transaction management department, or listing coordination department.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of real estate principles, practices, and regulations.
- Proficiency in MLS software, Transaction Compliance, Microsoft Office Suite, Google Business Suite, Customer Relationship Management software (CRM) and Canva.
- Ability to analyze department performance data and prepare detailed reports.
- Strong organizational and time management skills.
- Advanced degree or additional certifications in real estate or a related field.
- Experience with Keller Williams Command, FlexMLS, StellarMLS, Google Business Suite, Sisu, Follow Up Boss, and Canva.
