IT Help Desk Manager

7 days ago


Madison, Wisconsin, United States Serigor Inc. Full time

About the Job:

We are seeking an experienced IT Help Desk Manager to join our team in Madison, WI.

Estimated Salary: $80,000 - $100,000 per year

The successful candidate will have at least 3 years of experience in IT support and be familiar with Cherwell, scripting, and automation.

Key Responsibilities:

  • Participate in managing a team of contract support personnel.
  • Identify areas of improvement on policies and procedures.
  • Evaluate new information systems products or services.

Requirements:

  • Experience with Cherwell
  • Scripting and automation skills
  • Microsoft Teams/Intune

About Serigor Inc.:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



  • Madison, Wisconsin, United States Brooksource Full time

    **Job Overview:** We are seeking an experienced Help Desk Operations Manager to lead our IT team at Brooksource. This role requires a strong understanding of IT systems, excellent leadership skills, and a commitment to delivering high-quality customer service.**Key Responsibilities:Manage and supervise a team of help desk technicians.Develop and implement...


  • Madison, Wisconsin, United States TEKsystems Full time

    Job OverviewThe Help Desk Representative role is a great opportunity to work with a variety of members, assisting them with questions and issues related to billing, plan explanations, and online portal usage.This is a remote position that requires occasional in-office appearances, typically once a month. The ideal candidate will be able to work effectively...


  • Madison, Wisconsin, United States Madison East DoubleTree by Hilton Full time

    The role of a Hotel Front Desk Supervisor at Madison East DoubleTree by Hilton is an exciting opportunity for individuals who are passionate about delivering exceptional customer service. As a key member of our front office team, you will be responsible for ensuring that our guests receive the highest level of service and experience.Job SummaryWe are seeking...


  • Madison, Wisconsin, United States Best Western Inntowner Full time

    Job Description: We are seeking a highly skilled Front Desk Professional to join our team at Best Western Inntowner. As a key member of our front desk staff, you will be responsible for delivering exceptional customer service, ensuring seamless guest experiences, and providing timely assistance with room assignments, check-ins, and other inquiries.The ideal...


  • Madison, Wisconsin, United States Logicalis Full time

    Job OverviewThe Logicalis team seeks a highly skilled Technical Service Desk Supervisor to oversee the efficient operation of our service desk. This key role requires strong leadership and technical expertise to drive business growth and customer satisfaction.This exciting opportunity will challenge you to lead, motivate, and develop a team of experienced...


  • Madison, Wisconsin, United States Madison East DoubleTree by Hilton Full time

    Are you a hospitality professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and creating memorable experiences for our guests? As a Hotel Front Desk Supervisor at Madison East DoubleTree by Hilton, you will have the opportunity to develop your leadership skills, work with a dynamic team, and contribute to...


  • Madison, Wisconsin, United States Takeda Pharmaceutical Company Ltd Full time

    Takeda Pharmaceutical Company Ltd. invites applications for a Front Desk Receptionist position in Madison, WI. As a key member of our team, you will provide exceptional customer service, manage front desk operations, and support plasma center activities.Job Description:This role involves interacting with donors, performing administrative tasks, and reporting...


  • Madison, Wisconsin, United States YMCA of Dane County Full time

    Front Desk Job DescriptionWe are seeking a dedicated and enthusiastic individual to fill our Front Desk position at the West Y. As a key representative of our organization, you will be responsible for delivering exceptional customer experiences to our members and guests.Key Responsibilities:Provide top-notch customer service to create a positive and...


  • Madison, Wisconsin, United States Shopko Optical Full time

    As a Front Desk Coordinator with Shopko Optical, you will play a vital role in ensuring the smooth operation of our optical center. This is a fantastic opportunity to develop your skills and contribute to a dynamic team that is passionate about delivering exceptional customer service. Key responsibilities include greeting patients, answering phone calls,...


  • Madison, Wisconsin, United States Enterprise Full time

    Front Desk Team Member JobThe ideal candidate will provide top-notch customer service and handle all aspects of front desk operations. This includes taking calls, managing accounts, and ensuring customer satisfaction.Responsibilities:Taking inbound calls for reservations, rate quotes, and other inquiriesProviding customer support and resolving issues over...


  • Madison, Wisconsin, United States Rural Mutual Insurance Full time

    We are seeking an experienced Auto Claims Operations Manager to join our team at Rural Mutual Insurance.About the RoleThis is a remote position within the State of Wisconsin, and we offer a competitive salary of $75,000 - $90,000 per year based on experience.The ideal candidate will bring a strong background in auto insurance, excellent leadership skills,...


  • Madison, Wisconsin, United States Madison East DoubleTree by Hilton Full time

    Are you looking for a career that offers a sense of purpose and fulfillment? As a Hotel Front Desk Supervisor at Madison East DoubleTree by Hilton, you will have the opportunity to make a real difference in the lives of our guests and colleagues. You will be part of a dynamic team that is committed to delivering exceptional customer service and creating...


  • Madison, Wisconsin, United States GovCIO Full time

    About the JobThis Computer Systems Administrator role involves establishing and maintaining the smooth operation of computer systems, including operating systems, software, and hardware in networked or stand-alone configurations. You will work closely with support teams, help desks, customers, and other technical staff to resolve problems and implement...

  • UI/UX Design Expert

    2 weeks ago


    Madison, Wisconsin, United States IT Associates Full time

    IT Associates is seeking a Senior Design Consultant to develop user-centered design solutions for their clients.This 12+ month contract position requires the candidate to create user interface (UI) mockups, user task and interaction flows, screen designs, and user-interface interaction details that align with the company's design system and brand...


  • Madison, Wisconsin, United States IT Associates Full time

    We are looking for a talented UI/UX Design Expert to create engaging and intuitive user experiences for our clients.In this role, you will be responsible for developing user interface (UI) mockups, user task and interaction flows, screen designs, and user-interface interaction details that meet the company's design standards.You will work closely with the...


  • Madison, Wisconsin, United States Brooksource Full time

    **Job Title:** Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our IT team at Brooksource. This role requires a strong understanding of IT systems, excellent problem-solving skills, and a commitment to delivering high-quality customer service.**Key Responsibilities:Provide first-level technical support to...


  • Madison, Wisconsin, United States Girl Scouts of Wisconsin - Badgerland Full time

    Job OverviewThis is a full-time position that offers the opportunity to make a positive impact on our community by providing excellent customer service. As a Customer Care & Retail Specialist, you will serve customers in our store, respond to phone calls and emails, and fulfill orders for our online store.The successful candidate will have excellent...


  • Madison, Wisconsin, United States Center for Oral Maxillofacial Surgery & Dental Implants Full time

    Job SummaryWe are seeking a highly skilled Scheduling Coordinator to join our team at the Center for Oral Maxillofacial Surgery & Dental Implants. This role is responsible for providing exceptional patient care and supporting the clinical team in delivering high-quality patient outcomes.Key ResponsibilitiesFront Desk Support: Greet patients, answer phone...


  • Madison, Wisconsin, United States Hustle Notice Biz Full time

    Customer Service AmbassadorHustle Notice Biz is seeking a highly skilled and experienced Customer Service Ambassador to join our team. As a key member of our front desk operations, you will be responsible for delivering exceptional customer service, managing reservations, and providing a warm and welcoming experience for our guests.Key...

  • Hotel Receptionist

    6 days ago


    Madison, Wisconsin, United States Best Western Inntowner Full time

    Job DescriptionWe are seeking a skilled Front Desk Ambassador to join our team at Best Western Inntowner. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is enjoyable and memorable.The ideal candidate will possess strong communication skills, be able to multitask with ease, and...