Front Desk Support Staff

4 days ago


Madison, Wisconsin, United States YMCA of Dane County Full time

Front Desk Job Description

We are seeking a dedicated and enthusiastic individual to fill our Front Desk position at the West Y. As a key representative of our organization, you will be responsible for delivering exceptional customer experiences to our members and guests.

Key Responsibilities:

  1. Provide top-notch customer service to create a positive and welcoming environment.
  2. Manage incoming phone calls and respond to member inquiries in a timely and professional manner.
  3. Process new member sign-ups and handle membership-related tasks efficiently.

What We Offer:

  • A competitive hourly rate of $13-15.
  • A comprehensive benefits package including a retirement plan and opportunities for growth.
  • A FREE YMCA Family Membership.

Qualifications:

  • Demonstrate a passion for delivering outstanding customer service.
  • Possess strong verbal and written communication skills.
  • Exhibit the ability to multitask and work well under pressure.


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