Hotel Receptionist

3 weeks ago

Madison, Wisconsin, United States Best Western Inntowner Full time
Job Description

We are seeking a skilled Front Desk Ambassador to join our team at Best Western Inntowner. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is enjoyable and memorable.

The ideal candidate will possess strong communication skills, be able to multitask with ease, and work well under pressure. This part-time position requires weekend availability, and schedules may include a mix of hours.

Primary Responsibilities:

  • Manage front desk operations, including checking guests in and out
  • Handle guest inquiries and resolve issues in a timely manner
  • Take payment for rooms and process transactions accurately

Requirements:

  • Excellent customer service skills
  • Able to work well under pressure and prioritize tasks effectively
  • Proficient in handling cash and credit transactions

Compensation and Benefits:

  • Hourly rate: $13-$16
  • Opportunities for advancement and career growth
  • A dynamic and supportive work environment
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