Area Operations Manager

2 weeks ago


Edison, New Jersey, United States Retro Fitness Corporate Full time
About Retro Fitness:

At Retro Fitness, we are dedicated to the enduring benefits of exercise, health, and fitness in enhancing lives. For over 16 years, we have provided an exceptional member experience through top-notch equipment, engaging group classes, and a serene Zen Den for relaxation and recovery. Our app features popular shows such as Retro Fitness Kitchen, Retro Fitness Nutrition, At-Home Workouts, Cobra Cycle Classes, Mental Health, and more.

Join our team, where our core values prioritize customer satisfaction while empowering individuals to lead their healthiest lives.


Position Overview:


Reporting directly to the Director of Operations, the Franchise Business Coach collaborates closely with franchisees and their teams to enhance revenue and profitability through practical coaching and development initiatives. This includes regular site meetings, quarterly business plan formulation, KPI assessments, and brand excellence evaluations.

Franchisee engagement and satisfaction are our top priorities, and we strive to elevate and inspire everyone involved.


Key Responsibilities:


1. Collaborate with franchisees to drive revenue growth and operational efficiency.

2. Conduct regular assessments of franchisee performance, including KPI reviews and business plan development.

3. Provide hands-on coaching and support to franchisees to ensure adherence to brand standards.

4. Foster strong relationships with franchisees to enhance compliance and operational excellence.


Qualifications:


1. Minimum of 7 years in a multi-unit leadership role, preferably in business management or consulting within the fitness, health, or wellness sectors.

2. 3-5 years of experience in sales leadership, training, and coaching.

3. Proven track record in reviewing Franchisee P&Ls and developing actionable plans for improvement.

4. Demonstrated ability to positively impact membership growth, retail revenue, and overall franchise performance.

5. Strong leadership skills with the ability to manage relationships effectively.

6. Up-to-date knowledge of industry best practices and standards.

7. Excellent written and verbal communication skills to convey brand standards and priorities.

8. Familiarity with best practices in hiring and employee management.

9. Willingness to travel extensively (80-90%).


What We Offer:


In addition to a competitive base salary, we provide comprehensive medical, dental, and vision benefits, a 401k plan with matching contributions, and generous paid time off.


Our Commitment:


Retro Fitness is an equal opportunity employer, committed to fostering a diverse environment. We welcome all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.



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