Front Desk Coordinator

5 days ago

Carmel, Indiana, United States Carmel Music Academy Full time
About the Role

This role serves as the welcoming face, heartbeat, and vibrant pulse of the Academy, orchestrating the rhythm of music education with enthusiasm. From warmly welcoming students to driving sales and fostering positive relationships, you'll play a pivotal role in creating exceptional experiences.

Key Responsibilities:

  • Administrative Support: Provide comprehensive administrative assistance to directors and staff, including handling inquiries and maintaining office records.
  • Customer Service: Greet and assist customers visiting the academy, addressing their inquiries and providing information about our music lessons programs.
  • Financial Administration: Assist with accounts receivable and payable tasks, ensuring accurate recording and reconciliation of financial transactions.
  • Inventory Management: Maintain inventory levels of office, cleaning, and retail items, reordering as needed.
  • Data Entry and Reporting: Enter data into databases and generate reports as required, compiling and analyzing data to support decision-making and improve operational efficiency.
  • Communication: Communicate effectively with directors, staff, teachers, and partners, drafting and proofreading correspondence, documents, and reports as necessary.

Requirements:

  • High school diploma or equivalent; additional education in office administration is a plus.
  • Proven experience in office administration, hospitality, entertainment, or retail setting a plus.
  • Proficiency in all things Google and familiarity with MailChimp.
  • Excellent organizational skills and attention to detail.
  • Strong communication and interpersonal abilities.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Customer-focused attitude with a willingness to assist customers.
  • Problem-solving skills and the ability to adapt to changing situations.

Perks and Benefits:

  • Employee discounts.
  • Fast growth opportunities.
  • 40 hours of paid time off.
  • Paid company-approved continued education.
  • 100% company-paid supplemental vision and dental.
  • 100% company-paid life insurance (if qualified).
  • Bonuses and incentives for reaching goals.
  • One free weekly music lesson.
  • Family member music lesson discounts.

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