Business Office Coordinator

2 days ago


Woodbridge, Virginia, United States CarMax Full time
About the Role

As a Business Office Associate at CarMax, you will play a critical role in providing exceptional customer service and ensuring a seamless sales experience. This position requires strong communication and organizational skills, as well as the ability to multitask and prioritize tasks effectively.

Responsibilities
  • Assist store personnel and all store departments in their daily functions while adhering to CarMax guidelines
  • Provide customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process
  • Process paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork
Requirements
  • Ability to read, interpret and transcribe data in order to maintain accurate records
  • Use resources and partnership to balance the needs of the customer and the business
  • Understand numeric filing system
  • Use word processing, spreadsheet and other programs, displaying intermediate PC skills
  • Lift objects that weigh as much as 15-20 lbs
  • Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written
  • Complete CarMax provided training as required
  • Maintain confidentiality of all records, files and reports within the scope of the position
Benefits

This role offers an estimated salary range of $45,000 - $65,000 per year, depending on location and experience. Additionally, CarMax provides a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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